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Uninstalling the AVG management console (formerly known as AVG Zen)


Please Note: If the instructions below do not apply to your product, you may be using the older AVG Internet Security or AVG PC TuneUp. Please click here for detailed instructions.

The AVG management console (formerly known as AVG Zen) is a platform for managing each of your AVG products and is automatically installed when you install your first AVG product.

To uninstall the AVG management console, you need to firstly uninstall all other AVG products from your PC. Follow the steps in this article to uninstall AVG Internet Security - Unlimited, AVG TuneUp - Unlimited, AVG Ultimate, and lastly, the AVG management console via the Programs and Features section of your Windows Control Panel.

Select your version of Windows:

Windows 10

  1. Press the Win key and X key simultaneously then select Programs and Features from the menu that appears.
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  2. Right-click the product you want to uninstall (AVG Protection represents your AVG antivirus program) and select Uninstall to open the AVG uninstallation wizard.
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    Note: The item labelled AVG represents the AVG management console. You cannot uninstall this item until all other AVG products are uninstalled.
  3. If prompted, click Uninstall.
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  4. Confirm the uninstallation by clicking Yes, Uninstall.
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  5. Perform the relevant step:
    • If uninstalling AVG Internet Security or AVG Ultimate, click Restart Now to restart your PC and complete the current uninstallation.
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    • If uninstalling AVG TuneUp or the AVG management console (after first uninstalling all other AVG products), click Finish to complete the current uninstallation.
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  6. Repeat steps 1 to 5 to uninstall each AVG product (AVG Internet Security, AVG PC TuneUp, or AVG Ultimate) listed in the Programs and Features section of the Control Panel.
  7. When all AVG products are uninstalled, return to the Programs and Features section of the Control Panel, right-click AVG, and select Uninstall to open the AVG uninstallation wizard.
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  8. Follow the on-screen instructions (as described in steps 3 to 5) to uninstall the AVG management console.

The uninstallation is complete.

Windows 8

  1. Press the Win key and X key simultaneously then select Programs and Features from the menu that appears.
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  2. Right-click the product you want to uninstall (AVG Internet Security, AVG PC TuneUp, or AVG Ultimate) and select Uninstall to open the AVG uninstallation wizard.
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    Note: The item labelled AVG represents the AVG management console. You cannot uninstall this item until all other AVG products are uninstalled.
  3. If prompted, click Uninstall
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  4. Confirm the uninstallation by clicking Yes, Uninstall
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  5. Perform the relevant step:
    • If uninstalling AVG Internet Security or AVG Ultimate, click Restart Now to restart your PC and complete the current uninstallation. 
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    • If uninstalling AVG TuneUp or the AVG management console (after first uninstalling all other AVG products), click Finish to complete the current uninstallation. 
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  6. Repeat steps 1 to 5 to uninstall each AVG product (AVG Internet Security, AVG PC TuneUp, or AVG Ultimate) listed in the Control Panel.
  7. When all AVG products are uninstalled, return to the Programs and Features section of the Control Panel, right-click AVG, and select Uninstall to open the AVG uninstallation wizard.
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  8. Follow the on-screen instructions (as described in steps 3 to 5) to uninstall the AVG management console.

The uninstallation is complete.

Windows XP, Vista and 7

  1. Click the Windows Start button and select Control Panel.
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  2. Click Programs and Features.
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  3. Right-click the product you want to uninstall (AVG Internet Security, AVG PC TuneUp, or AVG Ultimate) and select Uninstall to open the AVG uninstallation wizard.
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    Note: The item labelled AVG represents the AVG management console. You cannot uninstall this item until all other AVG products are uninstalled.
  4. If prompted, click Uninstall.
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  5. Confirm the uninstallation by clicking Yes, Uninstall.
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  6. Perform the relevant step:
    • If uninstalling AVG Internet Security or AVG Ultimate, click Restart Now to restart your PC and complete the current uninstallation.
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    • If uninstalling AVG TuneUp or the AVG management console (after first uninstalling all other AVG products), click Finish to complete the current uninstallation.
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  7. Repeat steps 1 to 6 to uninstall each AVG product (AVG Internet Security, AVG PC TuneUp, or AVG Ultimate) listed in the Control Panel.
  8. When all AVG products are uninstalled, return to the Programs and Features section of the Control Panel, right-click AVG, and select Uninstall to open the AVG uninstallation wizard.
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  9. Follow the on-screen instructions (as described in steps 4 to 6) to uninstall the AVG management console.

The uninstallation is complete.

If the uninstallation fails, use the AVG Remover tool

If you are unable to uninstall your products by following the previously described steps, use the AVG Remover tool. Follow these steps:

  1. Save and close all running applications as necessary.
  2. Download the AVG Remover tool.
  3. Run the downloaded file, then click Continue to agree to the AVG license agreement and privacy policy.
  4. Select the product you would like to uninstall and click Remove.
  5. Click Restart
  6. If the Open File - Security Warning dialog appears after the restart, click Run to complete the uninstallation.
  7. If prompted, restart your computer again. 
 

If you are still experiencing issues, click here to contact AVG support.

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Tech Support

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1-844-234-6038 (US) 0800-085-4139 (GB) for other countries click here

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