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How to exclude files, folders, or websites from scanning in AVG

Instructions

Click the topics below for instructions on how to set exceptions in AVG.

Note: We recommend to only set exceptions if you know that the files, folders, or websites you want to exclude from scanning are not infected.

Set exceptions for File Shield

File Shield actively scans all programs and files on your hard drive as they are opened, run, modified, and saved. To specify files or folders that you want File Shield to ignore while scanning, follow these steps:

  1. Double-click the AVG icon on your desktop to open the program.
  2. Go to MenuSettingsComponents and click Customize next to File Shield.
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  3. Select the Exceptions tab.
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  4. Type the file or folder location manually into the text box or click browse and tick the relevant folder, then click OK to confirm.
  5. Click Add.

Set exceptions for Behavior Shield

Behvaior Shield monitors all processes on your PC in real-time for suspicious behavior that may indicate the presence of malicious code. To specify folders that you want Behavior Shield to ignore while scanning, follow these steps:

  1. Double-click the AVG icon on your desktop to open the program.
  2. Go to MenuSettingsComponents and click Customize next to Behavior Shield.
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  3. Select the Exceptions tab.
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  4. Type the folder location manually into the text box or click browse and tick the relevant folder, then click OK to confirm.
  5. Click Add.

Set exceptions for Web Shield and/or Fake Website Shield

To set exceptions for Web Shield or Fake Website Shield:

  1. Double-click the AVG icon on your desktop to open the program.
  2. Go to MenuSettingsComponents and click Customize next to Web Shield.
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  3. Select the Exceptions tab and follow the relevant steps below according to your preference:
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    • For Web Shield: type the website address, MIME-type extensions, or process location manually into the appropriate text box. To locate a process, click browse, select a file (.exe), then click OK to confirm.
    • For Fake Website Shield: ensure the box next to URLs to exclude is ticked, type the server's url into the text box (for example, dns://*.example.net*).
  4. Click Add.

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