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Registering products purchased via retail store or reseller

Registration of products purchased via a retail store or an AVG reseller differs from the registration process for products purchased via the online AVG Store. When you purchase an AVG product in a retail store or from an AVG reseller, your product includes an installation card. This card shows an activation code, which you need to register before using the product.

In most cases, you need to register your activation code via the user interface of your purchased AVG product. For the older AVG product types listed below, you need to register your activation code via the AVG website:

  • AVG TuneUp products with activation codes that begin with GSE.
  • AVG Ultimate products with activation codes that begin with GLS.
If you purchased a newer version of AVG TuneUp or AVG Ultimate product with an activation code that does not match the criteria above, you need to register the activation code via the user interface of your purchased AVG product.

Refer to the instructions in the relevant section below depending on your purchased product:

Register via the AVG user interface

Before proceeding with registration, you need to locate your activation code on the installation card included in the box with your AVG purchase.

Refer to the instructions in the section(s) below according to platform. If your product is valid for use on multiple platforms, you need to perform the relevant steps on each platform individually. To verify which platforms your product covers, check the description on the product packaging.

  1. On your Windows PC, visit the link below:
  2. Use the Choose your product drop-down menu to select the product you purchased.
  3. If your product is valid on multiple platforms, select Windows PC in the Choose your platform drop-down menu. If your product is valid only on Windows PC, this option is pre-selected.
  4. Click Download.
  5. Your setup file immediately starts to download (by default, all downloaded files are saved to your Downloads folder).
  6. Right-click the downloaded avg_(...)_setup_(...).exe setup file and select Run as administrator.
  7. If prompted for permissions by the User Account Control dialog, click Yes.
  8. Follow on-screen instructions to complete installation.
  9. When installation is complete, you need to activate the purchased product using your valid activation code. For detailed instructions, refer to the relevant article below according to product:
  10. If prompted, fill out all fields in the registration form, then click Continue.
The registration form only appears when you enter your activation code for the first time.

Your product is now active on Windows and your activation code is registered.

  1. On your Mac, visit the link below:
  2. Use the Choose your product drop-down menu to select the product you purchased.
  3. Select Mac in the Choose your platform drop-down menu.
  4. Click Download.
  5. Your setup file immediately starts to download (by default, all downloaded files are saved to your Downloads folder).
  6. Double-click the downloaded avg_(...).dmg setup file.
  7. Follow on-screen instructions to complete installation.
  8. When installation is complete, you need to activate the purchased product using your valid activation code. For detailed instructions, refer to the relevant article below according to product:
  9. If prompted, fill out all fields in the registration form, then click Continue.
The registration form only appears when you enter your activation code for the first time.

Your product is now active on Mac and your activation code is registered.

  1. On your Android device, visit the link below:
  2. Use the Choose your product drop-down menu to select the product you purchased.
  3. Select Android in the Choose your platform drop-down menu.
  4. Tap Download.
  5. Google Play Store opens on your device. To install an AVG app, tap the relevant app tile under All apps, then tap Install from the app-info screen. Repeat these steps for each app included in your purchase.
  6. When installation is complete, you need to activate the purchased product using your valid activation code. For detailed instructions, refer to the relevant article below according to product:

Your product is now active on Android and your activation code is registered.

  1. On your iOS device, visit the link below:
  2. Use the Choose your product drop-down menu to select the product you purchased.
  3. Select iPhone/iPad in the Choose your platform drop-down menu.
  4. Tap Download.
  5. The App Store opens on your device. Select the AVG Secure VPN tile, then tap Get to install the app.
  6. When installation is complete, you need to activate AVG Secure VPN using your valid activation code. For detailed instructions, refer to the article below:

Your product is now active on iOS and your activation code is registered.

Register via the AVG website

These instructions only apply if you purchased one of the following product types:
  • AVG TuneUp products with activation codes that begin with GSE.
  • AVG Ultimate products with activation codes that begin with GLS.
You need to register an activation code for any other AVG product via the user interface of the purchased product.
  1. Click the link below to visit the registration page:
  2. Enter your unique code and click Confirm Code.
  3. Enter your AVG Account credentials, then click Log in & activate. If you do not yet have an AVG Account, click Create it here.
  4. After registration, follow the on-screen download and installation instructions. Instructions are also sent to your email address.
  • All AVG consumer products
  • All supported operating systems

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