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Activating AVG Internet Security

AVG Internet Security for Windows is a paid product that requires a subscription to use. After installing AVG Internet Security, you may need to manually activate your subscription by either entering a valid activation code, or signing in to the application with your AVG Account credentials.

AVG Internet Security for Mac is a paid product that requires a subscription to use. After installing AVG AntiVirus (the free version of the application), you may need to manually upgrade to AVG Internet Security by either entering a valid activation code, or signing in to the application with your AVG Account credentials.

Your activation method:

Activation code

To activate AVG Internet Security using an activation code:

  1. Open the AVG user interface and go to MenuEnter activation code.
  2. Type or paste your activation code (including hyphens), then click Enter.
  3. If you have more than one valid subscription, click the down arrow to select the subscription you want to use. Click Continue to return to the My Subscription screen.
  1. Click GoApplications in the menu bar, then double-click the AVG AntiVirus icon to open the application.
  2. Ensure the AVG AntiVirus window is active, then click AVG AntiVirusSubscriptions on the left side of the menu bar.
  3. Type or paste your activation code (including hyphens), then click Activate.

Your AVG Internet Security subscription is now active.

If you purchased AVG Internet Security (Multi-Device), you can use your activation code to activate AVG Internet Security on your Windows PC and on your Mac. You can also activate AVG AntiVirus PRO for Android and AVG Mobile Security PRO for iOS.

To confirm which subscription you purchased, check your AVG Account that is linked to the email address you used to purchase AVG Internet Security, or an order confirmation email.

AVG Account

To activate AVG Internet Security using your AVG Account:

  1. Open the AVG user interface and go to MenuSign In.
  2. Enter the credentials for your AVG Account that is linked to the email address you used to purchase AVG Internet Security, then click Sign In. Alternatively, select the Create Account tab to create a new AVG Account.
  3. If you have more than one valid subscription, click the down arrow to select the subscription you want to use. Click Continue to return to the My Subscription screen.
  1. Click GoApplications in the menu bar, then double-click the AVG AntiVirus icon to open the application.
  2. Click Log in in the top-right corner of the application screen.
  3. Click Log in to existing account. Alternatively, select the Create Account option to create a new AVG Account.
  4. Enter the credentials for your AVG Account that is linked to the email address you used to purchase AVG Internet Security, then click Log In.

Your AVG Internet Security subscription is now active.

If you purchased AVG Internet Security (Multi-Device), you can use your AVG Account credentials to activate AVG Internet Security on your Windows PC and on your Mac. You can also activate AVG AntiVirus PRO for Android and AVG Mobile Security PRO for iOS.

To confirm which subscription you purchased, check your AVG Account that is linked to the email address you used to purchase AVG Internet Security, or an order confirmation email.

Troubleshoot activation issues

If you experience activation issues using an activation code:

  1. Ensure you have correctly entered your activation code, including hyphens.
  2. Use our webform or your AVG Account to retrieve a copy of your activation code, then try activating the subscription again.
  3. If activation using your activation code still doesn't work, try following the instructions to activate using your AVG Account.

If you experience activation issues using your AVG Account:

  1. Ensure that you are entering the credentials for the AVG Account that is linked to your AVG Internet Security subscription. To verify this, sign in to your AVG Account in your web browser and click the Subscriptions tile to see a list of the linked subscriptions.
  2. If your AVG Internet Security subscription is not linked to an AVG Account, you can create an AVG Account with the email address that you used to purchase AVG Internet Security.

In some cases, subscription synchronization may take up to 24 hours after purchase. If your subscription is still not active after this time, refer to the following article:

If the issue persists, contact AVG Support.

Further recommendations

To learn more about AVG Internet Security, refer to the following article:

For instructions on transferring your subscription to a new device, refer to the following article:

  • AVG Internet Security 20.x for Windows
  • AVG Internet Security 19.x for Mac
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 2, 32 / 64-bit
     
  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)
  • Apple Mac OS X 10.10.x (Yosemite)

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