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Log File Locations for AVG Products

Here are locations of log files that are necessary for analysis of most issues of AVG products.

For AVG Antivirus, Internet Security and AVG PC Tuneup it is also possible to use our diagnostic tool AVG Sysinfo.

AVG AntiVirus Business Edition and AVG Internet Security Business Edition

Windows Vista, 7, 8, 8.1, 10 and Server 2008 and 2012

Product log files:

  • c:\ProgramData\avg201x\Log\
  • c:\Users\<user_name>\AppData\Local\Avg201x\log\
  • c:\Windows\System32\config\systemprofile\AppData\Local\Avg201x\log\

Product log files for AVG 2016:

  • C:\programdata\Avg\log\AV16
  • C:\programdata\Avg\log\fmw1
  • C:\Windows\System32\config\systemprofile\AppData\Local\Avg\log\av16
  • C:\Windows\System32\config\systemprofile\AppData\Local\Avg\log\fmw1
  • C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Avg\log\av16
  • C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Avg\log\fmw1
  • C:\Users\<user_name>\AppData\Local\Avg\log\av16
  • C:\Users\<user_name>\AppData\Local\Avg\log\fmw1

Installation log files:

  • c:\Users\<user_name>\AppData\Local\MFAData\logs\
Installation log files for AVG 2016:
  • c:\Users\<user_name>\AppData\Local\MFAData\logs\
  • C:\Windows\System32\config\systemprofile\AppData\Local\AvgSetupLog 
  • C:\Windows\SysWOW64\config\systemprofile\AppData\Local\AvgSetupLog
  • C:\Users\<user_name>\AppData\Local\AvgSetupLog

Windows XP, 2003

Product log files:

  • c:\Documents and Settings\All Users\Application Data\avg201x\Log\
  • c:\Documents and Settings\<user_name>\Application Data\avg201x\Log\
  • c:\Windows\System32\config\systemprofile\Application Data\Avg201x\log\

Product log files for AVG 2016:

  • C:\Documents and Settings\All Users\Application Data\Avg\log\AV16
  • C:\Documents and Settings\All Users\Application Data\Avg\log\fmw1
  • C:\Windows\System32\Config\SystemProfile\Local Settings\Application Data\Avg\log\av16
  • C:\Windows\System32\Config\SystemProfile\Local Settings\Application Data\Avg\log\fmw1
  • C:\Documents and Settings\<user_name>\Local settings\Application Data\Avg\log\av16
  • C:\Documents and Settings\<user_name>\Local settings\Application Data\Avg\log\fmw1

Installation log files:

  • c:\Documents and Settings\<user_name>\Local Settings\Application Data\MFAData\logs\

Installation log files for AVG 2016:

  • c:\Documents and Settings\<user_name>\Local Settings\Application Data\MFAData\logs\
  • C:\Windows\System32\Config\SystemProfile\Local Settings\AvgSetupLog
  • C:\Documents and Settings\<user_name>\Local settings\Application Data\AvgSetupLog
     

AVG PC Tuneup Business Edition

Windows Vista, 7, 8, 10 and Server 2008 and 2012

Installation log files:

  • c:\ProgramData\TuneUp Software\TuneUp Utilities 201x\

Backups:

  • c:\Users\<user_name>\AppData\Roaming\TuneUp Software\TuneUp Utilities 201x\Backups\

Dumps:

  • c:\Users\<user_name>\AppData\Roaming\TuneUp Software\TuneUp Utilities\CrashDumps\
Product Log files for AVG 2016:
  • C:\programdata\Avg\log\tu16
  • C:\Windows\System32\config\systemprofile\AppData\Local\Avg\log\tu16 
  • C:\Users\<user_name>\AppData\Local\Avg\log\tu16 
Setup log files for AVG 2016:
  • C:\Windows\System32\config\systemprofile\AppData\Local\AvgSetupLog
  • C:\Windows\SysWOW64\config\systemprofile\AppData\Local\AvgSetupLog
  • C:\Users\<user_name>\AppData\Local\AvgSetupLog

Windows XP, 2003

Installation logs files:

  • c:\Documents and Settings\All Users\Application data\TuneUp Software\TuneUp Utilities 201x\

Backups:

  • c:\Documents and Settings\<user_name>\Application data\TuneUp Software\TuneUp Utilities 201x\Backups\

Dumps:

  • c:\Documents and Settings\<user_name>\Application data\TuneUp Software\TuneUp Utilities\CrashDumps\
Product log files for AVG 2016:
  • C:\Documents and Settings\All Users\Application Data\Avg\log\tu16
  • C:\Documents and Settings\<user_name>\Local settings\Application Data\Avg\log\tu16
  • C:\Windows\System32\Config\SystemProfile\Local Settings\Avg\log\tu16
Setup log files for AVG 2016:
  • C:\Windows\System32\Config\SystemProfile\Local Settings\AvgSetupLog
  • C:\Documents and Settings\<user_name>\Local settings\Application Data\AvgSetupLog

AVG Remote Administration

Windows Vista, 7, 8, 10 and Server 2008 and 2012

Product log files:

  • c:\Users\<user_name>\AppData\Local\Avg2013\admin_log\

Product log files for AVG 2016:

  • C:\Users\<user_name>\AppData\Local\Avg\log\admin16
  • C:\Windows\System32\config\systemprofile\AppData\Local\Avg\log\admin16

AVG Admin server configuration file and database file:

  • c:\ProgramData\AVG2013\Admin Server Data\avgadmsv.ini
  • c:\ProgramData\AVG2013\Admin Server Data\AVGDB.FDB

AVG Admin server configuration file and database file for AVG 2016:

  • C:\programdata\AVG\Admin Server Data\avgadmsv.ini
  • C:\programdata\AVG\Admin Server Data\AVGDB.FDB

Windows XP, 2003

Product log files:

  • c:\Documents and settings\<user_name>\Local Settings\Application Data\AVG2013\admin_log\
Product Log files for AVG 2016:
  • C:\Documents and Settings\<user_name>\Local Settings\Application Data\Avg\log\admin16
  • C:\Windows\System32\Config\SystemProfile\Local Settings\Application Data\Avg\log\admin16

AVG Admin server configuration file and database file:

  • c:\Documents and Settings\All users\Application Data\AVG2013\Admin Server Data\avgadmsv.ini
  • c:\Documents and Settings\All users\Application Data\AVG2013\Admin Server Data\AVGDB.FDB
AVG Admin server configuration file and database file for AVG 2016:
  • C:\Documents and settings\All Users\Application Data\AVG\Admin Server Data\avgadmsv.ini
  • C:\Documents and settings\All Users\Application Data\AVG\Admin Server Data\AVGDB.FDB

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