Home Support

English

X

Select your language:

AVG Password Protection - FAQs

AVG Password Protection is a paid AVG product that offers an additional security layer added to your Google Chrome or Mozilla Firefox browser to protect your sensitive login data, notify you about the leaks and advise you about the security level of passwords stored in your browser. You need to have AVG AntiVirus FREE or AVG Internet Security installed to enable AVG Password Protection.

What are the system requirements for AVG Password Protection?

You can enable and run AVG Password Protection on the following systems:

  • Microsoft Windows 10 (any Edition except RT or Starter, 32-bit or 64-bit)
  • Microsoft Windows 8 / 8.1 (any Edition except RT or Starter, 32-bit or 64-bit)
  • Microsoft Windows 7 Service Pack 1 or higher (any Edition, 32-bit or 64-bit)
  • Microsoft Windows Vista Service Pack 2 or higher (any Edition except Starter, 32-bit or 64-bit)
  • Microsoft Windows XP Service Pack 3 (any Edition, 32-bit or 64-bit)

To open and run AVG Password Protection, Google Chrome or the Mozilla Firefox browser must be installed on your PC.

How can I activate AVG Password Protection?

How do I start using AVG Password Protection?

  1. Once activated, click My AVG, then click Password Protection tile in the AVG AntiVirus FREE or AVG Internet Security user interface.
  2. Click Scan for weaknesses to check your passwords for security and privacy issues.
    User-added image
    Note: AVG Password Protection protects and scans the browser that was detected as the default browser on your PC (if it was supported), but you can change it.
  3. If any issue is detected, click Change password next to the issue description to open your browser and follow the on-screen instruction.

What are the features offered by AVG Password Protection?

AVG Password Protection offers several features to help you keep track of your passwords and protect them:

  • Online Accounts Protection: warns you about leaked passwords.
  • Password Protection: protects passwords stored in your browser from the unauthorized access.
  • Weak Password Scan: scans your browser for weak passwords and helps you easily change them.
  • Duplicate Passwords: scans your browser for reused passwords and helps you easily change them.

What browsers are supported by AVG Password Protection?

AVG Password Protection is currently able to scan only passwords stored in Google Chrome and Mozilla Firefox.

How can I change my preferred browser?

Once enabled, AVG Password Protection detects your installed browsers and if they are supported (Google Chrome or Mozilla Firefox), it chooses to protect your default browser (or just available one). To change your preferred browser for Password Protection, follow these steps:

  1. Click Menu at top-right of the screen, then Settings (gear icon) on the main screen of Password Protection.
    User-added image
  2. Ensure that Selected browser tab is open, then select your preferred browser from the drop-down menu.
    User-added image

Note: AVG Password Protection can scan only one browser at the same time.

How can I change my password to the safe one?

  1. Click Scan for weaknesses to see the overview of your passwords stored in your preferred browser.
    User-added image
  2. If any issue is detected, click Change password next to the issue description to open the website of the service that was detected as vulnerable or breached.
  3. Log into the service with the old password and find an option to change a password for the service.
  4. Change and confirm your new password in the browser. We recommend you to copy and paste a safe password from the password generator in the AVG Password Protection window. You can specify password requirements by clicking the gear icon next to the password.
    Note: A safe password usually should be at least eight characters long, contains lowercase and uppercase letters, numbers and special characters, and it shouldn't be used anywhere else. These requirements may differ depending on the specific service.
  5. Once password in the service is changed, click I've changed my password in the AVG Password Protection window to synchronize your changes.

Password Protection overview shows that the issue is resolved. To resolve other issues, you need to perform all the steps above for every service that is detected as unsecured.

Can I block or allow some apps to access my passwords?

Yes, when AVG Password Protection detects that an app tries to access your passwords stored in the browser, it shows a notification offering you to block it. You can also whitelist and blacklist the apps in the following way:

  1. Click Settings on the main screen of Password Protection
    User-added image
  2. Click the Browser Passwords tab.
    User-added image
  3. Manage your apps by clicking the Block an app or Allow an app button, or click the trash icon to remove apps that were already added to one of the lists.

By clicking Ask first or Block silently above the list, you can decide whether Password Protection shows a notification when a new app is open or automatically prevents each app from accessing your passwords.

Remote
Tech Support

Free consultation

1-844-234-6038 (US) 0800-085-4139 (GB) for other countries click here

Was this article helpful ?

Still looking for answers ?

Visit our AVG Support Community or contact us here: