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Upgrading AVG CloudCare to the latest version

Please follow these steps to upgrade AVG CloudCare to the latest version:

  1. In the CloudCare Partner Portal navigate to the customer dashboard and select the Devices tab
  2. Click on the Update Company button. This will initiate an update of all installed CloudCare components
  3. If a device is offline, the update will not start until the device has reconnected.
To upgrade an individual device, please follow the steps below:
  1. Click here to download the AVG CloudCare upgrade tool.
  2. Ensure that you are logged in as an Administrator.
  3. Run the file on any devices that need to be upgraded to the latest version.


For information regarding a missing Update Control File in CloudCare 3.4 please review the following article

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