This article contains advice to help you choose the right AVG product, information about AVG refund policy, and instructions to request a refund for a purchased product. Refer to the relevant section below for more information:
We encourage you to download and use free-trial versions of our paid products to remove the risk from your purchasing decisions. You can download free-trial versions of paid AVG products from the AVG Store. To view available free-trial versions, select the relevant link below according to your operating system:
NOTE: Not all paid products are available in free-trial version.
If you are not completely satisfied with your purchased AVG product, contact us within 30 days to receive a full refund. This 30-day-money-back guarantee applies to AVG consumer products purchased using the following methods:
IMPORTANT: The 30-day-money-back guarantee does not apply to AVG products purchased using the methods below:
AVG does not normally offer refunds for products if more than 30 days have passed since purchase. However, if you experience technical issues with a paid AVG product, you can contact AVG Support to resolve any problems via email, chat, or telephone. To review the full AVG refund policy, click the link below:
NOTE: Before requesting a refund, ensure that AVG's refund policy applies to your purchase by referring to the previous section of this article.
Visit our AVG Support Community or contact us here: