Home Support

Activating AVG BreachGuard

AVG BreachGuard is a paid product that requires a subscription to use. After installing AVG BreachGuard, you need to sign in to the application with an AVG Account that contains a valid AVG BreachGuard subscription.

An AVG Account was created using the email address that you provided during the subscription purchase. To sign into your AVG Account for the first time, refer to the following article: Activating your AVG Account.

Select the relevant tab below for instructions to activate your AVG BreachGuard subscription.

Activate AVG BreachGuard

  1. Open AVG BreachGuard and click Sign in. Google Chrome opens.
  2. Follow the relevant step below in Google Chrome:
    1. Check that the listed AVG Account is the one that contains your AVG BreachGuard subscription, then click Yes, continue. Alternatively, click Sign in as someone else.
    2. Enter the credentials for the AVG Account that contains your AVG BreachGuard subscription, then click Continue.
  3. When prompted by Google Chrome to re-open AVG BreachGuard, click Open AVG BreachGuard UI.

If your AVG Account is linked with a valid AVG BreachGuard subscription, the application activates automatically. If automatic activation is unsuccessful, refer to the Activate via sign-in key section below.

  1. Open AVG BreachGuard and click Sign in. Firefox opens.
  2. Follow the relevant step below in Firefox:
    1. Check that the listed AVG Account is the one that contains your AVG BreachGuard subscription, then click Yes, continue. Alternatively, click Sign in as someone else.
    2. Enter the credentials for the AVG Account that contains your AVG BreachGuard subscription, then click Continue.
  3. When prompted by Firefox to re-open AVG BreachGuard, follow the steps below:
    • Select Choose Application.
    • Ensure AVG BreachGuard UI is selected, then click Open Link.

If your AVG Account is linked with a valid AVG BreachGuard subscription, the application activates automatically. If automatic activation is unsuccessful, refer to the Activate via sign-in key section below.

  1. Open AVG BreachGuard and click Sign in. Microsoft Edge opens.
  2. Follow the relevant step below in Microsoft Edge:
    1. Check that the listed AVG Account is the one that contains your AVG BreachGuard subscription, then click Yes, continue. Alternatively, click Sign in as someone else.
    2. Enter the credentials for the AVG Account that contains your AVG BreachGuard subscription, then click Continue.
  3. When prompted by Microsoft Edge to re-open AVG BreachGuard, click Open.

If your AVG Account is linked with a valid AVG BreachGuard subscription, the application activates automatically. If automatic activation is unsuccessful, refer to the Activate via sign-in key section below.

  1. Open AVG BreachGuard and click Sign in. AVG Secure Browser opens.
  2. Follow the relevant step below in AVG Secure Browser:
    1. Check that the listed AVG Account is the one that contains your AVG BreachGuard subscription, then click Yes, continue. Alternatively, click Sign in as someone else.
    2. Enter the credentials for the AVG Account that contains your AVG BreachGuard subscription, then click Continue.
  3. When prompted by AVG Secure Browser to re-open AVG BreachGuard, click Open AVG BreachGuard UI.

If your AVG Account is linked with a valid AVG BreachGuard subscription, the application activates automatically. If automatic activation is unsuccessful, refer to the Activate via sign-in key section below.

 

Activate via sign-in key

If activation via AVG Account fails, you can activate AVG BreachGuard using the sign-in key from your web browser. To use this alternative activation method, follow the steps below:

  1. Open AVG BreachGuard and click Sign in. Your default web browser opens.
  2. Follow the relevant step below in your default web browser:
    1. Check that the listed AVG Account is the one that contains your AVG BreachGuard subscription, then click Yes, continue. Alternatively, click Sign in as someone else.
    2. Enter the credentials for the AVG Account that contains your AVG BreachGuard subscription, then click Continue.
  3. Click Get a sign-in key instead.
  4. Click Copy to clipboard.
  5. Go to AVG BreachGuard, and click enter the sign-in key from your browser.
  6. Click in the text box, then press the Ctrl key and the V key on your keyboard simultaneously to paste the sign-in key. Click Continue.

Your AVG BreachGuard subscription is now active. If activation is unsuccessful, refer to the Troubleshoot activation issues section below.

Activate AVG BreachGuard

  1. Open AVG BreachGuard and ensure the Log in tab is selected.
  2. Enter the credentials for the AVG Account that is linked to the email address you used to purchase AVG BreachGuard, then click Log in.

If your AVG Account is linked with a valid AVG BreachGuard subscription, the application activates automatically.

If AVG BreachGuard does not detect a valid subscription, you are prompted to activate the application using an activation code. Enter the activation code (including hyphens) into the text box, and click Activate.

Troubleshoot activation issues

If you experience activation issues, review the information below, which explains how to resolve some of the most common activation issues.

  • Ensure that you are entering the credentials for the AVG Account that is linked to your AVG BreachGuard subscription. To verify this, sign in to your AVG Account in your web browser and click the Subscriptions tile to see a list of the linked subscriptions.
  • If your AVG BreachGuard subscription does not appear in your AVG Account, you can manually add the subscription. For instructions, refer to the following article: Adding a missing subscription to your AVG Account.
  • If you are prompted to enter an activation code, retrieve it via your AVG Account. This excludes the possibility that the issue is caused by an incorrect activation code. For instructions, refer to the following article:

If you are still unable to activate your subscription, you can click the link below to open the AVG Technical Support form. After you submit the request, an AVG Support agent will contact you to help resolve the issue.

Further recommendations

To learn more about AVG BreachGuard, refer to the following articles:

For instructions on transferring your subscription to a new device, refer to the following article:

  • AVG BreachGuard 21.x for Windows
  • AVG BreachGuard 1.x for Mac
  • Microsoft Windows 11 Home / Pro / Enterprise / Education
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
     
  • Apple macOS 12.x (Monterey)
  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)

Was this article helpful?

Still looking for answers ?

Visit our AVG Support Community or contact us here:

Struggling with non-AVG technology? We can fix that, too!