Home Support

Activating a paid version of AVG Cleaner on Android

A subscription purchased via Google Play Store activates automatically on the device you use to make the purchase. If you purchase your subscription through another AVG sales channel, such as the AVG Store, you need to manually activate the app using a valid activation code or your AVG Account.

Before following the activation steps in this article, ensure the latest version of AVG Cleaner is installed on your Android device. For instructions, refer to the following article:

Activate subscription

This option only applies if you purchased your AVG Cleaner subscription through Google Play Store.

If you want to start using your subscription on a new device, or if you reset your existing device, you can restore your AVG Cleaner subscription via Google Play Store:

  1. Ensure you are signed in to Google Play Store with the same Google Account that you used to purchase AVG Cleaner. For instructions on how to verify this, refer to the following article:
  2. Open AVG Cleaner and and tap Upgrade in the top-right corner.
  3. Tap (three dots) ▸ Restore license.

The application automatically retrieves and activates your AVG Cleaner subscription from Google Play Store.

To activate your subscription using an activation code:

  1. Open AVG Cleaner and tap Upgrade in the top-right corner.
  2. Tap (three dots) ▸ Enter activation code.
  3. Type or paste your activation code (including hyphens), then tap Confirm.

Your AVG Cleaner subscription is now active.

Troubleshoot activation issues

If you experience any activation issues using an activation code:

  • Ensure you have correctly entered your activation code, including hyphens.
  • Use our webform or your AVG Account to retrieve a copy of your activation code, then try activating the subscription again.
  • If activation using your activation code still doesn't work, try following the instructions to activate using your AVG Account.

If you experience any issues restoring your subscription from Google Play Store, refer to the following article:

If the issue persists, contact AVG Support.

Further recommendations

To learn more about AVG Cleaner for Android, refer to the following article:

For instructions on how to transfer your subscription from one device to another, refer to the following article:

  • AVG Cleaner 5.x for Android
  • Google Android 6.0 (Marshmallow, API 23) or later

Was this article helpful?

Still looking for answers ?

Visit our AVG Support Community or contact us here: