On 3rd May, 2018 I process a payment for a one year AVG and my order number is 13644640772. I am still waiting for for the Antivirus up to now. Please kindly advise
Recently, you have ordered AVG Internet Security - Unlimited (1 year subscription). This product doesn't require a license number for activation as it is activated using your email address and password.
Recently, you have ordered AVG Internet Security - Unlimited (1 year subscription). This product doesn't require a license number for activation as it is activated using your email address and password.
AVG I have tried to activate the AVG Internet Security - Unlimited (1 year subscription) using my email address and password but I can't manage from the free version. Kindly help once again. if it is posible activate for me.
We are here to help you. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve the issue.
Sorry to bother you again, The problem I have is that when I open the AVG to activate, it is requesting for an activation key. no where does the AVG anti virus system ask me to activate using email and password. Additionnaly when I open I can't see the "My AVG" but can only see 'My Account' in options. so where do I find My AVG
Evaristo, it is our duty to help you on this matter. Share the (screenshot) of AVG window where it is requesting you for a license number to be entered. You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Evaristo, thank you for providing the screenshots.
You have installed a older version of AVG program. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG Internet Security new version by running AVG Remover and AVG Clear tool.
If you face any difficulties, please let me know to proceed further.
Recently, you have ordered AVG Internet Security - Unlimited (1 year subscription). This product doesn't require a license number for activation as it is activated using your email address and password.
Refer this article: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security to activate your AVG Internet Security Unlimited.
All Answers
Recently, you have ordered AVG Internet Security - Unlimited (1 year subscription). This product doesn't require a license number for activation as it is activated using your email address and password.
Refer this article: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security to activate your AVG Internet Security Unlimited.
I have tried to activate the AVG Internet Security - Unlimited (1 year subscription) using my email address and password but I can't manage from the free version. Kindly help once again. if it is posible activate for me.
We are here to help you. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve the issue.
The problem I have is that when I open the AVG to activate, it is requesting for an activation key. no where does the AVG anti virus system ask me to activate using email and password. Additionnaly when I open I can't see the "My AVG" but can only see 'My Account' in options. so where do I find My AVG
Share the (screenshot) of AVG window where it is requesting you for a license number to be entered.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
You have installed a older version of AVG program.
I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG Internet Security new version by running AVG Remover and AVG Clear tool.
If you face any difficulties, please let me know to proceed further.