AVG Support Community
Share tips and solutions on AVG Products
Hi,
I've noticed my virus definitions haven't been automatically updated for the past five days now. The program doesn't want to update manually either. The window displays "Last encountered error: Setup is already running."
Can anyone help please?
Regards,
Mandy
Thank you for providing screenshot. Please restart your PC once and try to repair your AVG Internet Security. Keep us informed about the status to assist further.
All Answers
This isn't the expected behavior, but we can sort this out.
Provide the (screenshot) of AVG update error to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you for providing screenshot. Please repair your AVG Internet Security as per the steps mentioned here and check the status.
Hi Abirami,
I cannot "repair" the AVG program as suggested. This window popped up when I followed the steps you suggested.
Thank you for providing screenshot. Please restart your PC once and try to repair your AVG Internet Security. Keep us informed about the status to assist further.
Restarted and issue is resolved. Many thanks.
We suggest you to run our AVG clear tool by referring to the article and then reinstall AVG Internet Security application and check if the issue still persists.
Thanks,
Vishnu Vardan