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A MeyersA Meyers 

idp.generic

It's a false positive. Does this affect the computer permanently or can you fix the issue? I have to work on things and this is keeping me from it.
Best Answer chosen by A Meyers
Priyanga SekarPriyanga Sekar (Sitel)
Hello A Meyers,

We will certainly look into this for you.
False postives will occur with any AntiVirus program (different service provider too) as a result of new virus definitions added to the program's database.
Does the pop-up occur randomly or it happen when you surf the internet? If you could attach the screenshot including the detection dialog with See details in the bottom-right corner displayed, we will check the same and asist further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

All Answers

Priyanga SekarPriyanga Sekar (Sitel)
Hello A Meyers,

We will certainly look into this for you.
False postives will occur with any AntiVirus program (different service provider too) as a result of new virus definitions added to the program's database.
Does the pop-up occur randomly or it happen when you surf the internet? If you could attach the screenshot including the detection dialog with See details in the bottom-right corner displayed, we will check the same and asist further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
This was selected as the best answer
A MeyersA Meyers
It pops up when opening photoshop every single time and I did notice that there was an update earlier with AVG today. Never was a problem before. I would rather private message a screenshot of that to you guys if you need it. Is that possible?
A MeyersA Meyers
For some reason, at this moment it is working again and not showing the pop-up. I'll come back if it happens again though.  THank you
Santhosh PannerselvamSanthosh Pannerselvam (AVG)
We are glad to know that it is working fine.

Let us know, if the popup reoccurs again.
Eilish KavEilish Kav
User-added image
Just saw this now. What is the best thing to do?
AvinashAvinash (Avast) 
Hi Eilish.
Do you keep receiving this pop up repeatedly? Did you click 'Move to quarantine?
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