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Gary WennerGary Wenner 

AVG Free Antivirus

Im trying to update Windows 10 on my computer. It says AVG is the reason it can't update. So, I deleted the free antivirus. Yet, it's still in there (an old version I think). Can delete it or do anything with it. Any ideas??
Best Answer chosen by Gary Wenner
Dinesh KrishnanDinesh Krishnan (Avast)
Hi Gary,

We're glad to look into this & help you.
Sometimes, this might happen due to the presence of AVG traces on your computer.
In this regard, we may need to completely remove the traces using remover tools or manually remove AVG files.
Hence, we'd suggest you to take advantage of our free remote assistance to make this process easier.
An email including the steps to connect with the concerned team has been sent to you.
Please follow those steps to get connected & sort this in a timely manner.
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