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Peter Greenacre License Renewal
I have had AVG IS and TuneUp for years and usually are able to renew my subscription when the existing has expired by simply opening the dashboard and inputting the new key
. I've been plagued for the last two weeks to renew (same for TuneUp and other notifications, it makes you wonder if it's worth the hassle) but I usually wait until the expiry as if you renew when all the notices start popping up you always loose out on days if you renew too early. My existing licenses ran out at mignight last night so I went to renew this morning and now I can't even open the program to renew the license. I just don't get it with AVG and perhaps it's time to go with another?
. I've been plagued for the last two weeks to renew (same for TuneUp and other notifications, it makes you wonder if it's worth the hassle) but I usually wait until the expiry as if you renew when all the notices start popping up you always loose out on days if you renew too early. My existing licenses ran out at mignight last night so I went to renew this morning and now I can't even open the program to renew the license. I just don't get it with AVG and perhaps it's time to go with another?
We regret for any inconvenience caused to you with the renewal notifications and the renewal process itself.
I'd like to confirm that if you renew an AVG subscription early, the remaining days in current subscription will be added to the new subscription.
Please reach our sales team (https://support.avg.com/support_sales?l=en) to know about latest offers and possible discount available for you renew the license.
All Answers
We regret for any inconvenience caused to you with the renewal notifications and the renewal process itself.
I'd like to confirm that if you renew an AVG subscription early, the remaining days in current subscription will be added to the new subscription.
Please reach our sales team (https://support.avg.com/support_sales?l=en) to know about latest offers and possible discount available for you renew the license.
To get support for your AVG queries we request you to login to your AVG My Account for further assistance.
You can click on the link (https://id.avg.com/?target=https%3A%2F%2Fsubscriptions.avg.com%2F#login) to login to your AVG My Account.
Perhaps you can see a different system to what we can see? It's the same with the answer from Avinash, I'll explain, again!
Firstly I've been advised to go to my account from which all my subscriptions and products are supposedly listed so I can input the activation code / license key I've been given but they aren't nothing is listed i.e blank. Instead of waiting to receive more useless information I decided to do a work around and eventually got AVG IS working okay on two laptops but only one version of TuneUp on the other. I then went to activate and renew the keys for both IS and TuneUp on my 3rd PC and it says that the code has already been used??? I purchased a 1 year license for 3 x PC's for IS and TuneUp.
If you cannot provide the solution could I request someone from 2nd line Support to advise what I should do to resolve this ongoing saga please?
Thank you
In light of the current circumstances concerning Covid-19 outbreak, there was a delay. Hope you're well.
We realize the situation and apologize for the inconvenience caused.
If AVG subscription details aren't appearing on AVG MyAccount, then there is some synchronization issue.
In order to fix it as well as the activation issue on third computer, we have sent an email and requested you to provide few details.
Please revert to our email without changing its subject.
Thank you.
We're ready to help you further.
From this post, we will not be able to pull up your account details.
Hence, request you to create your own post on our community to get further assistance.
Thank you.