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Robert DitchfieldRobert Ditchfield 

Subscription

HI again, Yesterday ,Avinash gave me an activation code and I am now fully protected.However, my account is still showing 'no subscriptions'.I would like to confirm that any future invoice is sent to my current address but I can't see any way to check this.Regards Bob.
Best Answer chosen by Robert Ditchfield
AvinashAvinash (Avast) 
Hi Robert.
We have cancelled the subscription registered under old email address and generated a new AVG Internet Security (1 computer, 2 years) license under account registered with @Gmail.com.
I have sent the new activation code to the Gmail address, please reactivate AVG on your PC using this code.
Since this is license is generated from our end, an invoice cannot be generated.

All Answers

Priyanga SekarPriyanga Sekar (Sitel)
Hi Robert,
We'd be glad to clarify this for you.
We found your active subscription is registered under different e-mail address of yours. Are you logging in to AVG MyAccount using r******@tiscali.co.uk?
Awaiting your confirmation to proceed further!
Robert DitchfieldRobert Ditchfield
Hi Priyanga, No, I am logging in with my current e-mail  r----------@gmail.com.I have not used tiscali for many years and cannot remember a password.
Priyanga SekarPriyanga Sekar (Sitel)
Robert,
You have no active subscriptions with your gmail account. Hence, no results were showing under your AVG MyAccount. 
May we go ahead and merge the two accounts, update it as ra****8@gmail.com?
Robert DitchfieldRobert Ditchfield
Hi again, Thank you for your reply. Yes, that is what I would like. Will I then be able to see an invoice for my subscription? Many thanks, Bob.
AvinashAvinash (Avast) 
Hi Robert.
We have cancelled the subscription registered under old email address and generated a new AVG Internet Security (1 computer, 2 years) license under account registered with @Gmail.com.
I have sent the new activation code to the Gmail address, please reactivate AVG on your PC using this code.
Since this is license is generated from our end, an invoice cannot be generated.
This was selected as the best answer
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