Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Andre Du ToitAndre Du Toit 

Unable to send emails using Outlook 376

Since I purchased and installed AVG Internet Protection, I am unable to send emails.  Incoming emails is working fine.
Best Answer chosen by Andre Du Toit
Priyanga SekarPriyanga Sekar (Sitel)
Hello Andre,
We will help you to resolve the issue.
Please disable AVG temporarily as mentioned here and verify the status.
Keep us updated on the progress.

All Answers

Priyanga SekarPriyanga Sekar (Sitel)
Hello Andre,
We will help you to resolve the issue.
Please disable AVG temporarily as mentioned here and verify the status.
Keep us updated on the progress.
This was selected as the best answer
Andre Du ToitAndre Du Toit
AVG disabled.
Andre Du ToitAndre Du Toit
AVG disabled
Santhosh PannerselvamSanthosh Pannerselvam (AVG)
We appreciate your efforts.

Are you able to send the email after disabling the AVG?
Andre Du ToitAndre Du Toit
I still cannot send emails. The problem started when AVG VPN Secure installed.
Andre Du ToitAndre Du Toit
The problem seem to be solved.  Thanks 
Balasubramanian SBalasubramanian S (Avast) 
Thank you for the clarification, Andre.
We request you to follow the steps as mentioned under this article and see if it helps.
Keep us posted.
Andre Du ToitAndre Du Toit
Case closed, thanks.
Sarath PriyanSarath Priyan (Sitel)
I am sorry for the confusion, Andre.

We are glad to know that your issue has been resolved.

Thank you for choosing AVG!
Ask a question
Struggling with non-AVG technology? We can fix that, too!