Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
lee kiewfonglee kiewfong 

Cancellation of Subscription

I refer to (order number removed). It was an auto renew subscription. I wanted to cancel it earlier but was unable to find the site to do it until now. Can I get a partial refund ?
Please advise. Thank you.

Lee Kiew Fong
Best Answer chosen by lee kiewfong
Priyanga SekarPriyanga Sekar (Sitel)
Hello Lee,
We are glad to help you with that.
We request you not to post order details in a public forum. Reason being, privacy concerns.
You have been charged USD 79.99 for the standard purchase of AVG Secure VPN on November 9, 2019.
Since it is under our refund policy (30 days), your order is eligible for a full refund. May I go ahead and process a full refund?

All Answers

Priyanga SekarPriyanga Sekar (Sitel)
Hello Lee,
We are glad to help you with that.
We request you not to post order details in a public forum. Reason being, privacy concerns.
You have been charged USD 79.99 for the standard purchase of AVG Secure VPN on November 9, 2019.
Since it is under our refund policy (30 days), your order is eligible for a full refund. May I go ahead and process a full refund?
This was selected as the best answer
lee kiewfonglee kiewfong
Please go ahead and pocess a full refund. Thank you.
Balasubramanian SBalasubramanian S (Avast) 
Thank you for the confirmation, Lee.
We have initiated the refund for $79.99 charge and an email has been sent explaining its status.
You will get the amount credited within 7 business days.
Ask a question
Struggling with non-AVG technology? We can fix that, too!