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Manuel RoosManuel Roos 

billyjons.net threat secured (billyjons.net)

Hi.

I have a problem recurring problem with billyjons.net, as it is infected with "other:malware-gen [trj]".

AVG says that threat is secured, but the pop-op comes everytime i go to a new website (oddly it does not show on avg.com :-) )

I can see, that others have the same problem and also the proces is chrome.exe.

User-added image
Best Answer chosen by Manuel Roos
Bharath RogerBharath Roger (AVG)
Hi Manuel,

We will certainly look into this and help you.
Please reset Chrome browser and check for the popup. Click the below link to show steps for resetting Google Chrome.
https://support.google.com/chrome/answer/3296214
If you still receive the popup, please click the "See details" option in the threat popup and share us the screenshot of the same to assist further.

All Answers

Bharath RogerBharath Roger (AVG)
Hi Manuel,

We will certainly look into this and help you.
Please reset Chrome browser and check for the popup. Click the below link to show steps for resetting Google Chrome.
https://support.google.com/chrome/answer/3296214
If you still receive the popup, please click the "See details" option in the threat popup and share us the screenshot of the same to assist further.
This was selected as the best answer
Manuel RoosManuel Roos
User-added image
Balasubramanian SBalasubramanian S (Avast) 
Thank you for the screenshot.
Since it is the threat detection, we would like to analyze and then fix the issue.
Hence, we request you to get connected with our additional support for which an email instruction has been sent.
If the email is not found in inbox, do check in spam and junk folders.
Manuel RoosManuel Roos
Hi. Instead of resetting, i chose to uninstall chrome an reinstall, which, for now, works.

Thank you.
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