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ShowAll Questionssorted byRecent Activity
john smithjohn smith 

how to remove duplicates from computer

the older version of avg pc tuneup had an option to scan and remove duplicate items found on your computer.  does the newer version of avg tuneup have the same option?  I cannot find it
Best Answer chosen by john smith
KarthikeyanKarthikeyan (Foundever) 
Hello John,

I will help you with the necessary information.

The latest version of AVG TuneUp does not have an option to remove the duplicate files. To make the program more simpler and easy to use, some of the old features were removed after hearing feedback from our customers.

If you wish to use this duplicate finder feature, then you need to install the previous version of AVG TuneUp.

Please uninstall this new version from your computer control panel and click on this link https://www.avg.com/en-us/download-thank-you.php?product=gse&variant=803 to install the previous version of AVG TuneUp which includes the duplicate finder.

All Answers

KarthikeyanKarthikeyan (Foundever) 
Hello John,

I will help you with the necessary information.

The latest version of AVG TuneUp does not have an option to remove the duplicate files. To make the program more simpler and easy to use, some of the old features were removed after hearing feedback from our customers.

If you wish to use this duplicate finder feature, then you need to install the previous version of AVG TuneUp.

Please uninstall this new version from your computer control panel and click on this link https://www.avg.com/en-us/download-thank-you.php?product=gse&variant=803 to install the previous version of AVG TuneUp which includes the duplicate finder.
This was selected as the best answer
john smithjohn smith
I dowloaded that link and this is how the pctuneup works.  Language is all broken up.User-added image

Also is there a product key for this version?  I cannot find one.  The only product keys are for the newer version.
KarthikeyanKarthikeyan (Foundever) 
That's unfortunate. It seems that the interface is corrupted. Please remove this version from your computer control panel and click on this link https://www.avg.com/en-us/download-thank-you.php?product=TUH-PAID to install again.

In this version, you can find an option to enter the activation code you have bought.
Milos NovyMilos Novy

Hello,

I have licence until Marc 9 2020 (it should be renewed automatically), but app says that it is not in correct form for older version. I have: XXXXXX-XXXXXX-XXXXXX. Can you please write how correct form looks like?

Also, this feautre was very useful and it is really pity that it is not in TU anymore as well as some other useful tools. It looks like I need to search for some other tool for maintenaing as I don't want to have 20 different applications (with 20 licences) on my PC... 
Priyanga SekarPriyanga Sekar (Sitel)
Hello Milos, 
We are glad to assist you with this. 
To validate your account details and assist you further, we request you to create a separate post. Else, click this link (https://support.avg.com/support_tech_chat) to reach our Technical Support and get further assistance. 
Peter CraigPeter Craig
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Stephan WStephan W
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Hari ShankarHari Shankar (Avast)
Thank you for sharing your feedback on the AVG Community Forum.
But we can not assure you regarding this because our developers make the decision based on the customer's feedback. 
You are welcome to share your feedback in AVG >> Menu >> About >> Submit feedback. 
Veeramani SivakumarVeeramani Sivakumar (Sitel)
Hello Stephen, 

We apologize for the inconvenience caused. Our development team already aware of this duplicate finder feature request. They are working on the process of bringing the feature back.

However, we do not have exact time frame. It will be released as soon as its completed. We really appreciate your patience. 
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