Hello Zelimir. We'll certainly look into this. Are you receiving this pop up randomly or when you visit particular website? Click 'See details' on the pop up and share a screenshot (http://avgclick.me/getscreenshot) of it to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to upload the screenshot here.
Thank you for the screenshots. This could possibly be a falsepositive. Before proceeding further, please provide us with version of AVG Internet Security (Open AVG Internet Security > Menu > About). Awaiting for your reply!
Thank you. You have the latest version of AVG installed.
To analyze it further, I need to submit your concern to our senior technicians along with other diagnostic logs. I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.
Thank you for the information. We have added this to the escalated ticket and our senior team are analyzing the situation. Keep checking your email to know about the status. Your patience is much appreciated.
IT IS POSSIBLE THAT the VPN can be set to either Croatia or Serbia. Automatically adjust to Austria or Hungary. These are the optimal locations. Croatian Internet stations do not admit that I am from Croatia and I can not watch these programs.
We're glad to help you with the info, Zelimir. If you connect Secure VPN without choosing a location, then it would connect to the optimal location by default. You'll be able to change the server (location) in Secure VPN. Please check if there are any servers available in Croatia & choose it (if any found). If not, you can try the streaming servers that are available in Secure VPN. However, please be informed that certain streaming websites have restricted VPN to access their contents.
Sorry for that, Želimir. We actually tried to explain you to open the survey email from a browser and not through Outlook. Let us know whether you are able to submit the survey when it is viewed from a browser. For searching your post in AVG community, visit this https://support.avg.com/answers link and log in using the respective credentials. Once it is done, you will have drop-down to choose the recent activity and questions. By default, it will be on "recent activity", click on it and then select "My Questions" to locate your post.
In order to make this process easier, we'd suggest you to connect remotely with our next level of support. An email including the steps to connect with them has been sent to you. Please follow those steps & get connected to sort this out in a timely manner.
We realize the situation. Your case has been escalated to our senior team and is being reviewed by them. Please keep checking your e-mails regularly to know about the status. If the e-mail is not found in your inbox, do check your spam/junk folders as well. We appreciate your patience.
After Mr Vive's intervention, the new one is: Radeon Settings New Text Document Old Firefox Data When I type your hyperlink to the address bar (because I can not directly), this pane appears and I do not see the page. I have to close that box and re-enter it at the address bar and only then see what you are telling me.
, 12.06.2019. on my computer, Mr. Vivsod 17: 50-18:32 worked. He also set up Sys.
4. I opened Firefox. I entered your hyperlink into the address bar. Pop -ups did not appear. Up to date, pop-ups have always appeared on any entry in the address bar.
5. Windows looks for Update. Do I upload?
Kind, regards Želimir 2. I see new icons on the Desktop now: HKAY Registry, HKEY_CUR, HKEY_LOC. 3. I closed the computer at 18:30. I re-opened my computer at 18:32 by entering my password. After 6 minutes at 18:38, the pane again appeared.
Unfortunately we are unable to locate the software which injected registry files. If the issue persists, restore you OS to factory settings. Dear Sirs, Data 30.05.2019. is not correct. I noticed pop-ups 20.05.2019. at 22:45 writing on Wordu. I've seen pop-ups blocking my enrollment. . I closed it and continued to write. The following days appeared on Microsoft Ooutlooku, Firefox, and Desktop. 23.05.2019 I bought and installed Hitman PRO. He did not find any malicious software, viruses, or any threats to the computer. 28.05. 2019 at 22:27 I wrote a mail to you. I did not even install or uninstall it after that date. Before that, the last installment was 05/16/2019. Adobe Acrobat Reader DC (Update) 03/02/2019. AVG Secure VPN (your expert) 01/16/2019. Microsoft Silverlight Your expert has reinstalled AVG Internet Security 30.05.2019. He wrote that it was the last day of my subscription. I just got him to chat with my subscription by 2021. That's 06963790. He checked that information and set the exact date of my subscription. 30.05.2019 he also worked on Mozilla Maintenance Service. 06/11/2019. your specialist has reinstalled Mozilla's Firefox, and AMD Radeon Settings wrote Redesigned, Refined, Supercharged. 30.05.2019 I did not install and can not uninstall. Kind regards, Želimir
Hi Želimir, I'm sorry for the inconvenience caused. I understand the issue was first noticed during 20th May. We would like to remove the recently installed application and try the Windows Restore point. I'm sending you an email to connect to us remotely. Please follow the instructions from the email. Thank you.