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Johann PohlJohann Pohl 

Using Outlook I cannot open office applications

I keep getting the TUAutoreactivator64.exe application error message:

"TUAutoReactivator64.exe - Anwendungsfehler
Die Anwendung konnte nicht korrekt gestartet werden (0x000007b).
Klicken Sie auf "OK". um die Anwendung zu schließen."
Best Answer chosen by Johann Pohl
Balasubramanian SBalasubramanian S (Avast) 
Hello Johann,

We would like to check the error message and proceed further.
Provide the screenshot of the error message window here.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

All Answers

Balasubramanian SBalasubramanian S (Avast) 
Hello Johann,

We would like to check the error message and proceed further.
Provide the screenshot of the error message window here.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
This was selected as the best answer
Johann PohlJohann Pohl
User-added image
Kind regards
Johann
Balasubramanian SBalasubramanian S (Avast) 
Thank you for the screenshot, Johann.
It seems that due to old version of AVG PC TuneUp, this error is appearing.
Hence, let us uninstall it and then install the new version of AVG TuneUp.
For uninstallation, refer this article.
To install the new version of AVG TuneUp, refer this article.
For its activation, check this article and follow the steps as mentioned under "AVG MyAccount" category.
Keep us posted.
Johann PohlJohann Pohl
Hi Balasubramanian,
after installing the new version of AVG TuneUp it works properly.
Thank you for your assistance!
Kind regards, Johann
Priyanga SekarPriyanga Sekar (Sitel)
Thank you for updating the status, Johann. 

Glad to hear that we were able to put you at ease. Please feel free to contact us if you need any further help. 
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