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Matt JeffriesMatt Jeffries 

insufficient permissions - wont allow me to save an image from the internet

i mustve clicked somethiing i shouldnt have on AVG allowing a program to do something.... and now i can save an image from the internet (google chrome)

it says Failed insufficient permissions.... im sure its AVG and not anything else.

does anyone out there have the answer?


thanks you so much
Balasubramanian SBalasubramanian S (Avast) 
Hello Matt,

I understand the inconvenience.
May I know from which AVG program you received the notification?
Matt JeffriesMatt Jeffries
"... and now i can't save an image from the internet."

sorry typing error.
Matt JeffriesMatt Jeffries
Internet security unlimited
Matt JeffriesMatt Jeffries
AVG internet security unlimited.
Balasubramanian SBalasubramanian S (Avast) 
Thank you for the information.
Open AVG Internet Security 2017 version dashboard and click on "hacker attack" component.
You will find "Ransomware" feature in it, click on it and check on "Blacklisted" apps.
Check whether you have any files listed in it, if yes, do provide the name of it.
If no files are listed in it, (disable AVG Internet Security temporarily) and check whether you are able to save image from internet.
Matt JeffriesMatt Jeffries
Hello!

i restarted my computer and this has worked! Thank you so much, i knew it was something like that, i was looking at the other options... thanks this has been resolved very quickly.
Balasubramanian SBalasubramanian S (Avast) 
You are most welcome, Matt.
Thank you for updating the status.
I am glad to know that your issue was resolved.
Feel free to contact us if you need any assistance with AVG.
Have a nice day!!!
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