Hello Duncan, I'm sorry for any inconvenience caused. From your account, I can see that you have placed an order on 12/31/17 for AVG Internet Security, the order status shows Submitted: Settled. The AVG Internet Security license is not yet synchronized with your AVG MyAccount, which is why you're unable to see your subscription in your AVG MyAccount. I've escalated your case to our senior team, we will contact via email once we receive a reply or in need of more information. Your patience is much appreciated in this matter. Best regards, Alok.
AVG Guru
I'm sorry for any inconvenience caused. From your account, I can see that you have placed an order on 12/31/17 for AVG Internet Security, the order status shows Submitted: Settled. The AVG Internet Security license is not yet synchronized with your AVG MyAccount, which is why you're unable to see your subscription in your AVG MyAccount. I've escalated your case to our senior team, we will contact via email once we receive a reply or in need of more information. Your patience is much appreciated in this matter.
Best regards,
Alok.