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Nico VedderNico Vedder 

virus definitions

AVG gives warning. The virus definitions have expired. I have tried to upload new definitions. The upgrade dated is correct but the warning remains. What to do?
Best Answer chosen by Nico Vedder
Alok KumarAlok Kumar (AVG Technologies)
Hello Nico,
I'm sorry to hear about this. Please share a screenshot of the AVG warning message to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

All Answers

Alok KumarAlok Kumar (AVG Technologies)
Hello Nico,
I'm sorry to hear about this. Please share a screenshot of the AVG warning message to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
This was selected as the best answer
Nico VedderNico Vedder
User-added imageUser-added image
I've updated the virus definitions (screenshots 1+2) but still AVG warns virus definitions have expired (screenshot 3). While updating AVG VPN was switched on.
AvinashAvinash (AVG Technologies) 
Nico,
Thank you for providing the screenshots. I appreciate your efforts so far but regret to hear the issue persist. I would request you to uninstall AVG ( http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG ) completely and re install it to resolve the issue.

Refer to steps in this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection on how to download and install AVG Internet Security - Unlimited.
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