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Colin Adams Cannot connect AVG Cleaner for Mac to AVG MyAccount
I have an AVG MyAccount and have been able to access it using both my Mac and PC.
I installed AVG Cleaner for Mac yesterday and attempted to connect it to my account but the password wasn't accepted.
I then sent a request to reset the password but have not received a message in my Inbox.
Please advise.
I installed AVG Cleaner for Mac yesterday and attempted to connect it to my account but the password wasn't accepted.
I then sent a request to reset the password but have not received a message in my Inbox.
Please advise.
Thank you for reaching us with your concern.
I would like to inform you that AVG Zen app has been discontinued and it is no longer possible to connect the devices which are installed with AVG apps in a network and manage the apps remotely.
AVG Cleaner for Mac is available for free and the features remain same irrespective of connecting it to AVG MyAccount. So I would request you to use it without logging in.
All Answers
Thank you for reaching us with your concern.
I would like to inform you that AVG Zen app has been discontinued and it is no longer possible to connect the devices which are installed with AVG apps in a network and manage the apps remotely.
AVG Cleaner for Mac is available for free and the features remain same irrespective of connecting it to AVG MyAccount. So I would request you to use it without logging in.
Thank you for your quick response, it's much appreciated.
I've found this app to be useful so far & will evaluate it from now on.
Thanks again!
If you need anything else, do not hesitate to let us know.
You didn't really answer the question. I cannot log into AVG Cleaner for Mac either, even though everything says I need to. I can connect to AVG online and AVG Tune-Up Unlimited. I am not wanting to do anything remotely. I just want the app to work on my computer.
I went back and looked more closely at the login and now understand your answer. You can delete this and my other post. Still, I wish they would update the app and remove the login feature.