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Cheryl Dorian DRI*AVG TECHNOLOGIES MINNETONKA MN 55343 USA charged my account and it was unauthorized, Help?
DRI*AVG TECHNOLOGIES MINNETONKA MN 55343 USA
This charged my account that was unauthorized.
I had renewed my yearly subscription for AVG and I thought that this charge was that. I sent an email on August 18 because I kept getting an email that stated that I did not register my AVG. I received a registration that I put into my equipment which I thought was my AVG yearly subscription. I am so confused.
Please help me resolve this.
Cheryl Dorian
This charged my account that was unauthorized.
I had renewed my yearly subscription for AVG and I thought that this charge was that. I sent an email on August 18 because I kept getting an email that stated that I did not register my AVG. I received a registration that I put into my equipment which I thought was my AVG yearly subscription. I am so confused.
Please help me resolve this.
Cheryl Dorian
I will help you with the necessary information on this charge.
I see from your record that you have an active subscription of AVG Internet Security renewed on 2018.7.14 for USD 64.99.
There is no unauthorized charge on your account.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
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