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Philippe M.Philippe M. 

AVG driver update installation fails

Hello,

I'm trying to install AVG driver update on my w10 laptop and it keeps failing. The installation starts and before i can click on "accept", a windows shows up saying "forbidden 403" and stops the process. I've admin right on the laptop and AVG Tune up is running well.
Any ideas?
Thanks.
Best Answer chosen by Philippe M.
AvinashAvinash (Avast) 
Thank you, Philippe.
Please click this link https://www.avg.com/en-us/download-thank-you.php?product=DUR to download the setup file for AVG Driver Updater and try to install it.

All Answers

Ranjani BakthavachalamRanjani Bakthavachalam (Avast)
Hello Philippe,

Let's reinstall your AVG Driver Updater and check if that helps. Go to Control Panel -> Programs and features -> Uninstall -> uninstall AVG Driver Updater and restart your device.

After restart, go to the following link: https://www.avg.com/en-us/avg-driver-updater and click on "Free scan" to initiate the installation and then activate it using your license number.

If the issue persists, share the screenshot of that error message you received.
Alan BinchAlan Binch
Philippe, If applicable.. For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot)  here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Philippe M.Philippe M.
I never could install AVG driver update on this laptop. Therefore I can't remove it...
I tried the Free Scan dowload and got the same error. I've attached the screenshot. the messages are in French but I think they are self-explanatory :)


error message
AvinashAvinash (Avast) 
Thank you, Philippe.
Please click this link https://www.avg.com/en-us/download-thank-you.php?product=DUR to download the setup file for AVG Driver Updater and try to install it.
This was selected as the best answer
Philippe M.Philippe M.
Hello Avinash,

that's the file I'm using to install the software. I just retried and it's still failling. I added a screenshot from the setup program.

setup.exe properties
KarthikeyanKarthikeyan (Avast) 
That's unfortunate that the issue persists.

I have sent you an email, please follow the steps from the email and get connected with our advanced support.

They will assist you further with the installation.
Ole ChristianOle Christian
Hello - Im having the same issue as discribed above - the software will not install and every time I try insitalling the program it gives the message AVG Driver Updater  "Fobidden (403)." 
Any progress on the issue above?
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