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tang lijuntang lijun 

AVG Secure VPN for windows10 can not activation.

订单编号: 10390237310
AVG Secure VPN for windows10 can not  activation.,and iphone 6plus can not be download and setup.
Can I cancel this order? Because I can not be used normally.
thank you very much!
Best Answer chosen by tang lijun
Vishnu VardanVishnu Vardan (Avast)
Hi,

We will certainly check this for you.

What happens when you try to activate AVG secure VPN?

Are you getting any error message?

Are you trying to connect secure VPN from China? Because AVG Secure VPN can't be used in China.

Yeah you can also cancel the order within 30 days from the date of purchase to avail refund.

All Answers

Vishnu VardanVishnu Vardan (Avast)
Hi,

We will certainly check this for you.

What happens when you try to activate AVG secure VPN?

Are you getting any error message?

Are you trying to connect secure VPN from China? Because AVG Secure VPN can't be used in China.

Yeah you can also cancel the order within 30 days from the date of purchase to avail refund.
This was selected as the best answer
tang lijuntang lijun
how to cancel the order?
Order Number: 10390237310 DR
Order Date: October 21, 2018
tang lijuntang lijun
would you please help me to cancel the order? 
Order Number: 10390237310 DR
Order Date: October 21, 2018
thank you very much
tang lijuntang lijun
would you please help me to cancel the order?
Order Number: 10390237310 DR
Order Date: October 21, 2018
Vishnu VardanVishnu Vardan (Avast)
The refund has been already processed as you have contacted our sales support team.

The refund will be credited to your account within 7 business days.
tang lijuntang lijun
thank you verymuch.
Vishnu VardanVishnu Vardan (Avast)
You're welcome.
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