Hi AVG Team, I removed my AVG Internet Security for almost 5 days ago and i observed that my desktop is never getting freeze and hanged for several times. I noticed that it seems the AVG is blocking the application of NIVIDIA GeForce GT 730.
Thank you for providing the screenshot. We'd request to change the DNS settings as suggested below and try to download the setup file.
- Open Control panel. - Click 'View network status and tasks' under 'Network and Internet'. - Then click 'Change adapter settings' in the left pane menu. - Right click on the network you are connected to, select Properties. - Select Internet Protocol Version 4 (TCP/IPv4)Internet Protocol (TCP/IP) from the list, then click the Properties button. - Select the 'Use the following DNS server addresses' option, then enter both IP addresses 8.8.8.8 and 8.8.4.4. - Click OK to save your changes.
Try to download the setup file now and install AVG.
NOTE: Please make sure that there is no third party security software installed before installing AVG, as this will conflict with AVG and slow down your computer.
If you face any difficulties, please let us know and we will assist you further.
I am trying to access the link you had shared but seems not working and I'm getting below message;
"Cannot download the file because of timeout."
"Cannot connect to install.avcd.net443"
Note: Even if i tried to brower google chrome and firefox. I try to download another software like KM player just to make sure my internet speed is working. Please verify the link you had shared or give me any alternate solution to download that AVG Internet Security file.
I am trying to access the link you had shared but seems not working and I'm getting below message;
"Cannot download the file because of timeout."
"Cannot connect to install.avcd.net443"
Note: Even if i tried to used browser google chrome and firefox. Still the link doesnt work.I try to download another software like KM player just to make sure my internet speed is working. Please verify the link you had shared or give me any alternate solution to download that AVG Internet Security file.
Thank you for providing the screenshot. We'd request to change the DNS settings as suggested below and try to download the setup file.
- Open Control panel. - Click 'View network status and tasks' under 'Network and Internet'. - Then click 'Change adapter settings' in the left pane menu. - Right click on the network you are connected to, select Properties. - Select Internet Protocol Version 4 (TCP/IPv4)Internet Protocol (TCP/IP) from the list, then click the Properties button. - Select the 'Use the following DNS server addresses' option, then enter both IP addresses 8.8.8.8 and 8.8.4.4. - Click OK to save your changes.
Try to download the setup file now and install AVG.
This was selected as the best answer
Mohaliden Kadalim
Hi Avinash,
Perfect and appreciate your support. I can now able to download from the AVG link shared previously.
Sorry to tell that I am facing again the freezing of google chrom browser after installing the AVG. On my later subject, i mention this issue but i forgot to include specifically that my browser is freezing. I would appreciate if you allow me to send to you the snapshot as your reference.
We'll certainly help you resolve this issue. Could you disable each AVG component individually and and verify this issue? This will help us narrow down the issue to particular component that is causing it.
Open AVG Internet Security, click Menu > Settings > Components. Use the On/Off slider against each component to disable it.
As per your instructions, kindly note that all slider buttons now were turn off(showing red button). I am keep monitoring the status for couple minutest and update you regarding the freezing of browser.
We'd request to change the DNS settings as suggested below and try to download the setup file.
- Open Control panel.
- Click 'View network status and tasks' under 'Network and Internet'.
- Then click 'Change adapter settings' in the left pane menu.
- Right click on the network you are connected to, select Properties.
- Select Internet Protocol Version 4 (TCP/IPv4)Internet Protocol (TCP/IP) from the list, then click the Properties button.
- Select the 'Use the following DNS server addresses' option, then enter both IP addresses 8.8.8.8 and 8.8.4.4.
- Click OK to save your changes.
Try to download the setup file now and install AVG.
All Answers
We will work together to sort this out.
Follow the steps from this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to install the latest version of AVG Internet Security.
NOTE: Please make sure that there is no third party security software installed before installing AVG, as this will conflict with AVG and slow down your computer.
If you face any difficulties, please let us know and we will assist you further.
I am trying to access the link you had shared but seems not working and I'm getting below message;
"Cannot download the file because of timeout."
"Cannot connect to install.avcd.net443"
Note: Even if i tried to brower google chrome and firefox. I try to download another software like KM player just to make sure my internet speed is working. Please verify the link you had shared or give me any alternate solution to download that AVG Internet Security file.
Thank you,
I am trying to access the link you had shared but seems not working and I'm getting below message;
"Cannot download the file because of timeout."
"Cannot connect to install.avcd.net443"
Note: Even if i tried to used browser google chrome and firefox. Still the link doesnt work.I try to download another software like KM player just to make sure my internet speed is working. Please verify the link you had shared or give me any alternate solution to download that AVG Internet Security file.
Thank you,
We'd request to change the DNS settings as suggested below and try to download the setup file.
- Open Control panel.
- Click 'View network status and tasks' under 'Network and Internet'.
- Then click 'Change adapter settings' in the left pane menu.
- Right click on the network you are connected to, select Properties.
- Select Internet Protocol Version 4 (TCP/IPv4)Internet Protocol (TCP/IP) from the list, then click the Properties button.
- Select the 'Use the following DNS server addresses' option, then enter both IP addresses 8.8.8.8 and 8.8.4.4.
- Click OK to save your changes.
Try to download the setup file now and install AVG.
Perfect and appreciate your support. I can now able to download from the AVG link shared previously.
Thank you a lot.
Mohaliden
If you need anything else, do not hesitate to let us know.
Sorry to tell that I am facing again the freezing of google chrom browser after installing the AVG. On my later subject, i mention this issue but i forgot to include specifically that my browser is freezing. I would appreciate if you allow me to send to you the snapshot as your reference.
Thank you a lot.
Could you disable each AVG component individually and and verify this issue? This will help us narrow down the issue to particular component that is causing it.
Open AVG Internet Security, click Menu > Settings > Components. Use the On/Off slider against each component to disable it.
As per your instructions, kindly note that all slider buttons now were turn off(showing red button). I am keep monitoring the status for couple minutest and update you regarding the freezing of browser.
Thank you a lot.
I will follow you and share you the feed back.