Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
Haiwen WuHaiwen Wu 

AVG Internet Security enhanced firewall block Windows 10's mobile hotspot

When an AVG Internet Security enhanced firewall is turned on, Windows 10's mobile hotspot cannot be shared to mobile devices. How can I solve it?
Santhosh PannerselvamSanthosh Pannerselvam (AVG)
Hello Eowyyk,

Have you installed AVG Internet security in your Windows 10 mobile? If so, please provide us the screenshot of the AVG interface from your Windows 10.
Haiwen WuHaiwen Wu
Turn Off Enhanced Firewall
My mobile internet is work
Connect to internet
Haiwen WuHaiwen Wu
Yes! I Install AVG Internet Security in my Window 10 desktop computer.
It version information is as follow.
AVG Internet Security Version Information
Turn on the enhanced firewall
Turn On Enhanced firewall
Turn on Windows 10 Mobile Hotspot
Turn on Windows 10 Mobile Hotspot
In my HTC Mobile, show me WiFi is connected in Master-PC 3765
WiFi Connection
But can not enter internet
Not connect to internet
If I turn off AVG enhanced Firewall
 
-980888528-980888528 (Avast)
Thank you for the screenshots & info, Haiwen. 

Let's change the firewall network profiles to check if that helps. 

Open AVG Internet Security -> Menu at the top right -> Settings -> Components -> Enhanced Firewall -> Customize -> System rules -> make sure all the task has been enabled.

Again, Firewall -> Customize -> Network Profiles -> change all the profiles from public to Private.

​​​​​​​
Haiwen WuHaiwen Wu
Still can not work properly.
-980888528-980888528 (Avast)
Haiwen, 
We appreciate your efforts. I have sent you an email with the link to get connected with our technical team. Please follow that email to resolve the issue quickly. 
wolfgang iswolfgang is

Hi,
has there ever been a solution?
I have Win 10 on my laptop and the following AVG version:
User-added image
Mobile hotspot worked well until a few days ago and now I have to turn firewall off to use it. In earlier versions of AVG there was a checkbox for sharing Internet connection. I can't find anything like it anymore.
Balasubramanian SBalasubramanian S (Avast) 
Hello Wolfgang,

The settings in the latest version of AVG Internet Security will be different from the old version.
Open AVG Internet Security program interface.
Click on "Hacker Attacks" and select "Firewall Options".
Click on "Network Profiles" and change the profile to "Private" for your internet connection.
Check the status with mobile hotspot.
Balasubramanian SBalasubramanian S (Avast) 
Enabling file sharing and internet option can be found under "System Rules".
Click on "Menu-->Settings-->General-->Troubleshooting" from AVG Internet Security program.
Scroll down to click on  "Open old settings" option. Click on "Components" and click on customize of Enhanced Firewall component.
In Policies, click on "System Rules" and you can find the Enable File sharing and other options. You can enable it and check the status too.
wolfgang iswolfgang is
Thank you. I had it set to private already, but couldn't find the internet sharing. Your description helped. I then found another way though:
  • As you described above:
    • Open AVG Internet Security program interface.
    • Click on "Hacker Attacks" and select "Firewall Options".
    • Click on "Network Profiles"
  • Then changed in menu on lefthand side up to to Rules
  • And there it was as I remembered it from before
Now it works like a charm.
Priyanga SekarPriyanga Sekar (Sitel)
Thank you for updating the status. 

Glad to hear that we were able to put you at ease. If we can be of more help, please never hesitate to let us know. 
Ask a question
Struggling with non-AVG technology? We can fix that, too!