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Peter JohanssonPeter Johansson 

Protection expired

For some reason my AVG Internet Security has reverted back to an older license code.
Entering my recent license doesn't activate instead I says it has expired.
Best Answer chosen by Peter Johansson
AvinashAvinash (Avast) 
Thank you for sharing the screenshot.

To resolve this issue, we have to migrate your AVG Internet Security (2 computers) license to AVG Internet Security - Multi device. I've sent further details in an email to your registered email address. Please check your inbox and spam box as well.

All Answers

Ranjani BakthavachalamRanjani Bakthavachalam (Avast)
Hello Peter,
We will check with it. It should work fine. Open AVG Internet Security -> My AVG -> My Subscription -> Log out and remove license (if available) -> enter your new license number and check its status.
If the issue persists, share the version of AVG you have installed.
Open AVG Internet Security -> Menu -> About -> check its version.
Peter JohanssonPeter Johansson
How do I edit my post?
Ranjani BakthavachalamRanjani Bakthavachalam (Avast)
Peter, 
You will have delete option at the top right corner of that post. Unfortunately, it's not possible to edit the post. 
Peter JohanssonPeter Johansson
Unfortunately the problem persists.

Programversion: 19.1.3075 (version 19.1.4142.0)
UI-version: 1.0.143
AvinashAvinash (Avast) 
Peter, could you take a screenshot (http://avgclick.me/getscreenshot) of My Subscription window in AVG Internet Security and share it here?
Peter JohanssonPeter Johansson
Screenshot
AvinashAvinash (Avast) 
Thank you for sharing the screenshot.

To resolve this issue, we have to migrate your AVG Internet Security (2 computers) license to AVG Internet Security - Multi device. I've sent further details in an email to your registered email address. Please check your inbox and spam box as well.
This was selected as the best answer
Peter JohanssonPeter Johansson
Migrated and everything is ok.
Thanks for your help.
AvinashAvinash (Avast) 
We're glad to hear that you've successfully registered. But we notice that you registered the 12 months code only. Please also go ahead and register the other 2 codes too.
Peter JohanssonPeter Johansson
Done :)
Thanks
AvinashAvinash (Avast) 
You are most welcome!
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