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ShowAll Questionssorted byRecent Activity
Antonio SilipigniAntonio Silipigni 

How activate TuneUp - 60 day trial

Today april 10 I accepted your offer AVG TuneUp 60days trial, then I received mail with order number and "getting started".   I can't reach AVG Dasboard in order to activate. Thanks
Best Answer chosen by Antonio Silipigni
Bharath RogerBharath Roger (AVG)
Hi Antonio,

We will help you with AVG TuneUp.
As it isn't advisable to post subscription details here, we have sent an email with further details. Please check your inbox/spam for the email.

All Answers

Bharath RogerBharath Roger (AVG)
Hi Antonio,

We will help you with AVG TuneUp.
As it isn't advisable to post subscription details here, we have sent an email with further details. Please check your inbox/spam for the email.
This was selected as the best answer
Antonio SilipigniAntonio Silipigni
I RECEIVED FOLLOWING MAIL
Dear Antonio Silipigni,
Your AVG TuneUp (Multi-Device, 60-day Trial) expires on 10 June 2020, but you don't need to do anything.
We will charge you for the next period of your subscription on 7 June 2020. Our current price is 44,99 € (plus VAT) (which may have changed since your original subscription purchase) and will be charged to your credit or debit card ending ************9458.

Your subscription details
Original order number: 22669xxxxx
Original order date: 10 April 2020
Subscription expires: 10 June 2020
Billing amount: 44,99 €

I wish to cancel my subscription at june 3th (before the end of 60-day Trial). I can't find how to do. Pls let me know how, or directly proceed to cancell.
Thanks
Antonio Silipigni
AvinashAvinash (Avast) 
Antonio, we've cancelled the automatic renewal for AVG TuneUp (60 day trial) and assure you will not be charged for its renewal.
Antonio SilipigniAntonio Silipigni
I RECEIVED FOLLOWING MAIL
Dear Antonio Silipigni,
Your AVG TuneUp (Multi-Device, 60-day Trial) expires on 10 June 2020, but you don't need to do anything.
We will charge you for the next period of your subscription on 7 June 2020. Our current price is 44,99 € (plus VAT) (which may have changed since your original subscription purchase) and will be charged to your credit or debit card ending ************9458.

Your subscription details
Original order number: 2266991602
Original order date: 10 April 2020
Subscription expires: 10 June 2020
Billing amount: 44,99 €

I wish to cancel my subscription at june 3th (before the end of 60-day Trial). I can't find how to do. Pls let me know how, or directly proceed to cancell.
Thanks
Antonio Silipigni
Antonio SilipigniAntonio Silipigni
Many thanks
Antonio SilipigniAntonio Silipigni
Thank for yesterday's message:
Antonio, we've cancelled the automatic renewal for AVG TuneUp (60 day trial) and assure you will not be charged for its renewal.

But today I received following message:
Your AVG TuneUp (Multi-Device, 60-day Trial) expires on 10 June 2020. Renew now to continue your protection.

Thanks for explain and have nice day
Antonio Silipigni


 
AvinashAvinash (Avast) 
Antonio, it was a reminder to renew the subscription manually.
Please ignore it.
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