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Nicolò CosentiniNicolò Cosentini 

avg secure vpn

Good evening, I have a license valid until November 2020 for avg secure vpn but when I activate this function it tells me that avg has refused my license and to contact you
Best Answer chosen by Nicolò Cosentini
AvinashAvinash (Avast) 
Hi Nicolò.
We're here to help.
Could you share a screenshot (https://bit.ly/34kOnue) of the error message?

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AvinashAvinash (Avast) 
Hi Nicolò.
We're here to help.
Could you share a screenshot (https://bit.ly/34kOnue) of the error message?
This was selected as the best answer
Nicolò CosentiniNicolò Cosentini
I can't upload the photo because it says it exceeds the weight limit.  I am Italian and the writing translated into English says: "connection error, the AVG secure VPN server has refused the license file".  at this point I can click either on "cancel" or on "contact support".  thank you
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