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Hi Reg,
We apologize for the inconvenience. We'll help you sort this.
Initially, could you let us know what exactly happened when you tried to access your AVG AntiTrack? Did you receive any error message?
If yes, please share us it's screenshot, so that we can check & assist you.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Secondly, please specify the operating system of your device & the program version of your AVG AntiTrack.
Thanks in advance!
All Answers
Hi Reg,
We apologize for the inconvenience. We'll help you sort this.
Initially, could you let us know what exactly happened when you tried to access your AVG AntiTrack? Did you receive any error message?
If yes, please share us it's screenshot, so that we can check & assist you.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Secondly, please specify the operating system of your device & the program version of your AVG AntiTrack.
Thanks in advance!
nothing happens when i try to accesss the antitrack
and there is no error message
i am using windows 10 64 bit
do not know the program version of anti track
regards Reg
Thank you for writing back to us, Reg.
In this case, we'd request you to reinstall your AVG AntiTrack & check if the issue persists.
We've sent you an email with further instructions. Please check your inbox/spam folders to find the email and use it to get back to us.
Thanks for you E Mail
i cannot access site to reinstall or activate avg anti track
as site seems to be down due to improvements to service center
will try again tomorrow
regards
Reg
We're sorry to hear that, Reg.
We'd request you to try accessing the articles using an alternate web browser & check for the issue.
If the issue still persists, we'll offer you remote assistance.
Keep us updated.
i have uninstalled and reinstalled avg anti track
and iy now seems to be working OK
Thanks for your help
regards
Reg
Please do not hesitate to contact us back for further queries.
Thank you.