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Jackie Holland Threat Secured message
Please help! I've had a threat secured message that keeps popping up on my screen every minute. I've run a scan several times. I've contacted the website concerned and they know there is a problem but I don't understand why I keep getting the message.
http://www//giveasyoulive.com/api/v1/user/state?cb=1630754052873
http://www//giveasyoulive.com/api/v1/user/state?cb=1630754052873
I would request you to remove any unwanted extensions on your browsers, reset them and check if that resolves the issue.
All Answers
Hi Jackie,
We apologize for any inconvenience caused.
Unfortunately, we're unable to access the link you've shared.
To further look into this & help you, we require a screenshot of the threat pop-up you keep receiving.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance!
Thank you for sharing the screenshot, Jackie.
Could you let us know if you get this threat pop-up while accessing the internet using a particular web browser (Google Chrome) or in all your other browsers as well?
Also, what did the website support say when you contacted them?
Awaiting your response.
The message from the website was:
We are currently experiencing some technical issues on our websites and Charity Admin system which is affecting a small number of charities and members. This means you may not currently be able to access your accounts.
Our team are working to rectify this issue with the aim of getting the website and Charity Admin system back up and running in the quickest possible time.
This unexpected downtime may mean that your supporters are unable to access their fundraising pages, make a donation, or generate donations when they shop. For this we are sincerely sorry and ask that you bear with us while we do everything we can to minimise any disruption to your charity’s fundraising.
I would request you to remove any unwanted extensions on your browsers, reset them and check if that resolves the issue.
Much appreciated.
Jackie