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Rickey Becker Not Updating Application or Virus Defintion
Suddenly I can not access the internet. The Application shows out of date and I can not update that or the Virus definition. I have tried for an hour. all I get is the Rotating circle fore both, and then after a while it says something went wrong, please try again. It shows I am connected to my network with a Internet connection and an Unidentified network with internet connection. My VPN is connected but will not obtain a IP Address. My other Laptop works fine with all the same settings on AVG. Does anyone know what the problem could be?
Hi Rickey,
We regret the inconvenience caused.
Initially, we request you to repair your AVG Internet Security as mentioned in this article & check if you're still unable to update your AVG Virus definitions & the program itself.
Secondly, try changing the location/server of your AVG secure VPN (preferably to one of the P2P or streaming servers) & check if the issue still persists.
Keep us updated.
All Answers
Hi Rickey,
We regret the inconvenience caused.
Initially, we request you to repair your AVG Internet Security as mentioned in this article & check if you're still unable to update your AVG Virus definitions & the program itself.
Secondly, try changing the location/server of your AVG secure VPN (preferably to one of the P2P or streaming servers) & check if the issue still persists.
Keep us updated.
Thank you for the information.
We have replied to your original post and request you to keep up the conversation from there in order to avoid multiple threads.
Thank you.
Could you please restart the PC once and try to repair the program?
Restarting the PC will stop all the background running programs. Please check the status and let us know. Thank you.