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Paulk AllisonPaulk Allison 

New device has joined my network

I've received 3 notifications this afternoon saying a new device has joined my network. Is this a problem?
Best Answer chosen by Paulk Allison
Veeramani SivakumarVeeramani Sivakumar (Sitel)
Hello Paulk,

We will check and help you to clarify it. Could you please share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) notification which you received? 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

Thanks in advance.

 

All Answers

Veeramani SivakumarVeeramani Sivakumar (Sitel)
Hello Paulk,

We will check and help you to clarify it. Could you please share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) notification which you received? 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

Thanks in advance.

 
This was selected as the best answer
Paulk AllisonPaulk Allison
Can't do a screenshot as the support page isn't working. I in fact received 3 alerts within 5 minutes each saying a new device has joined your network but naming 3 different devices - BSKyB Ltd, Intel and Szenzhen Gonglin Electronics Co.,Ltd. Does that help?
Veeramani SivakumarVeeramani Sivakumar (Sitel)
Hello Paulk, 

Please check whether below link works for you to take screenshot. 
https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
Can you please confirm whether you are using Wi-Fi network?
Do you get alert from any AVG program or from the PC notification menu?
Do you aware of the device name which shows in that notification?

Keep us updated. 
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