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Pete Eells Web Shield aborted connection to known good website
I am trying to log into "wellsfargo.com" and AVG is blocking my connection with the message "We've safely aborted connection on www.wellsfargo.com because it was infected with URL:Phishing.
How do I get to Wells Fargo to do my business with them?
Threat name: URL:Phishing
URL: https://www.wellsfargo.com
Process: ... chrome
Detected by: Web Shield
Status: Connection aborted
57a172b119a9/220403.0857-0700
Threat name: URL:Phishing
URL: https://www.wellsfargo.com/reflectsetup
Process: ... chrome
Detected by: Web Shield
Status: Connection aborted
a649732a57ff/220403.0839-0700
How do I get to Wells Fargo to do my business with them?
Threat name: URL:Phishing
URL: https://www.wellsfargo.com
Process: ... chrome
Detected by: Web Shield
Status: Connection aborted
57a172b119a9/220403.0857-0700
Threat name: URL:Phishing
URL: https://www.wellsfargo.com/reflectsetup
Process: ... chrome
Detected by: Web Shield
Status: Connection aborted
a649732a57ff/220403.0839-0700
Thank you for reaching AVG Support Community.
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
Please share the screenshot of the threat pop-up which you received while accessing the concerned file.
Note: Open the threat pop-up > Click on "See details" > Take a screenshot and share it on this post. If needed, please find a quick guide on how to take a screenshot here.
If you believe the threat pop-up has falsely detected by AVG, then we would request you to submit the file to our developers for analysis.
AVG False-positive site
If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through an update and you will be notified via email.
If you wish to exclude the website, you can follow the steps mentioned in the below article. However, it is not recommended. I'd suggest you to wait for the reply from our threat detection team.
Please ensure that the program update of the AVG AntiVirus and Virus Definition is up to date.
Updating Virus definitions and AVG AntiVirus application version
Thanks for your understanding.
All Answers
Thank you for reaching AVG Support Community.
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
Please share the screenshot of the threat pop-up which you received while accessing the concerned file.
Note: Open the threat pop-up > Click on "See details" > Take a screenshot and share it on this post. If needed, please find a quick guide on how to take a screenshot here.
If you believe the threat pop-up has falsely detected by AVG, then we would request you to submit the file to our developers for analysis.
AVG False-positive site
If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through an update and you will be notified via email.
If you wish to exclude the website, you can follow the steps mentioned in the below article. However, it is not recommended. I'd suggest you to wait for the reply from our threat detection team.
Please ensure that the program update of the AVG AntiVirus and Virus Definition is up to date.
Updating Virus definitions and AVG AntiVirus application version
Thanks for your understanding.
Thank you for sharing the screenshots, Pete.
Could you let us know if you receive these threat pop-ups while logging into that website using Google Chrome browser alone or are you facing this issue in other browsers as well?
Also, have you tried updating the virus definitions of your AVG Internet Security & check if the issue persists?
Awaiting your response.
We are glad to know that you now have access to that website.
Please feel free to contact us back for further queries with AVG.
Thank you.