We're glad to check this with our senior level support & address. Before proceeding, please let us know the version of your MAC & AVG. (Open AVG - Menu - About).
Thank you for the information provided, Blake. To check the scan history, please open AVG AntiVirus and click Run other scans. Click the Scan history. For more details, please refer to the below article, Scanning your Mac with AVG AntiVirus or AVG Internet Security
Hello, again Blake,
Our specialists got back to me and confirmed the following:
1. The scan history records are stored, and saved in the following directories:
/Library/Application Support/AVGAntivirus/config/service-data/scheduled-scans/
/Library/Application Support/AVGAntivirus/config/service-data/scan-reports/
However, these files are encrypted.
2. The records are kept until the application is reinstalled
Once you reinstall the app, it starts collecting the history from the beginning.
I hope this clarifies and helps, let us know if you need any further help!
All the best! Jovana.
All Answers
We're glad to check this with our senior level support & address.
Before proceeding, please let us know the version of your MAC & AVG. (Open AVG - Menu - About).
AVG AntiVirus
Version: 20.1
Mac OS: 12.3.1
To check the scan history, please open AVG AntiVirus and click Run other scans. Click the Scan history.
For more details, please refer to the below article,
Scanning your Mac with AVG AntiVirus or AVG Internet Security
The main question is how long of a history is maintained?
and is there a file saved somewhere to access the history outside of the application.
Also the link you shared goes to a default page "we'll be back" page.
My name is Jovana and I'm with AVG senior support. Please accept my apologies for the delay.
I've reached out to our specialists and I'll get back to you with more precise information as soon as I get an update.
Also, the link Hari shared, should now work normally.
Scanning your Mac with AVG AntiVirus or AVG Internet Security (https://support.avg.com/SupportArticleView?l=en&urlName=Mac-AVG-Antivirus-malware-scan&supportType=home)
Thank you for your patience.
Jovana
Hello, again Blake,
Our specialists got back to me and confirmed the following:
1. The scan history records are stored, and saved in the following directories:
/Library/Application Support/AVGAntivirus/config/service-data/scheduled-scans/
/Library/Application Support/AVGAntivirus/config/service-data/scan-reports/
However, these files are encrypted.
2. The records are kept until the application is reinstalled
Once you reinstall the app, it starts collecting the history from the beginning.
I hope this clarifies and helps, let us know if you need any further help!
All the best! Jovana.
1. When the application is updated, does that count as a reinstall? Trying to figure out if each update will clear the history.