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Nick SmithNick Smith 

AVG internet security not running

i see a red notice saying i am unprotected, yet i cannot access the AVG program for a scan
Best Answer chosen by Nick Smith
Sreenu YadavalliSreenu Yadavalli (Avast)
Hi Nick,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
Did you try to repair your AVG Internet Security program and then check if it helps?

You can repair your AVG Internet Security with the following steps:
1. Press your window key and R key together and then type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications in your PC.
3. Uninstall the conflicting antivirus (If found).
4. Uninstall the AVG Internet Security and click "Uninstall".
5. Now select repair and continue. 
6. Restart your PC.
Please try the above steps and let us know the status of the issue.
If the issue persists, then feel free to write back to this post.
Thank you.

All Answers

Sreenu YadavalliSreenu Yadavalli (Avast)
Hi Nick,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
Did you try to repair your AVG Internet Security program and then check if it helps?

You can repair your AVG Internet Security with the following steps:
1. Press your window key and R key together and then type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications in your PC.
3. Uninstall the conflicting antivirus (If found).
4. Uninstall the AVG Internet Security and click "Uninstall".
5. Now select repair and continue. 
6. Restart your PC.
Please try the above steps and let us know the status of the issue.
If the issue persists, then feel free to write back to this post.
Thank you.

This was selected as the best answer
Nick SmithNick Smith
Yes, that worked.  Thank you for your help
 
Hari ShankarHari Shankar (Avast)
Thank you for updating the status, Nick.
We're glad to hear that the issue has been resolved.
For further queries or need assistance, feel free to contact us at any time.
Have a great day, stay safe online with AVG!
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