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Robert SerradimigniRobert Serradimigni 

AVG AntiTrack efficiency

Hello,
When I use Chrome AVG AntiTrack blocks some trackers but If I use Edge and open the same sites AVG AntiTrack does not block anything.
So I'm wondering if AVG AntiTrack is working correctly on my PC and also if it is possible to test his efficiency?
Thanks and best regards
Best Answer chosen by Robert Serradimigni
Dinesh KrishnanDinesh Krishnan (Foundever)
The concerned team is already aware of it & it would be available for Edge in the upcoming updates. Thank you for your understanding in advance!

All Answers

Santhosh PannerselvamSanthosh Pannerselvam (AVG)
Hi Robert,

We are here to help.

Could you mention the version of the Edge browser?

The latest version of the Edge browser currently doesn't support the AVG AntiTrack. This could be the reason for the website not being detected by AVG.

Thank you for understanding.
Robert SerradimigniRobert Serradimigni
Hi Santosh,
Thanks, I think you are right, I'm using Version 87.0.664.66 (Version officielle) (64 bits).
But I'm also surprised when I use Chrome and try the AVG Free privacy test on the AntiTrack Internet page, my identity is not hidden ???
Free privacy test
Robert SerradimigniRobert Serradimigni
Thanks Santhosh for your help.
Version 87.0.664.66 (Version officielle) (64 bits)
User-added image
Robert SerradimigniRobert Serradimigni
Oups, I apologize for all my posts but I don't see that my previous posts are under "pending review".
That's my first experience on your forum...
Santhosh PannerselvamSanthosh Pannerselvam (AVG)
Thank you for the screenshot.

As informed earlier, the latest version of the Edge browser is currently not compatible with AVG AntiTrack.

Could you confirm whether you used the Chrome browser to run the free privacy test?

Keep us posted.
Robert SerradimigniRobert Serradimigni
Yes I used Chrome (I got the same result with Chrome and with Edge).
Dinesh KrishnanDinesh Krishnan (Foundever)
Thank you for clarifying, Robert. 
AVG AntiTrack is a privacy application designed to keep your identity safe from the latest online tracking techniques, and protect your system privacy.
Upon checking the provided screenshot, it seems that you're concerned about your location being visible. As the screenshot isn't in English, we're uncertain about it. Would you be so kind to clarify about it & help us with the web link through which you've did the free privacy test? 
Robert SerradimigniRobert Serradimigni
Hello Dinesh,
Thanks for your help.
Yes in English it is: "Look, your digital fingerprint!" "This is your unique digital fingerprint:.............You leave it everywhere and the sites use it to track you." "Your location: my city" "Your IP address:..............." "Your browser:Chrome 87.0.4280.141" "Your computer:Windows" "Services you're connected to:nothing" "... and that's not all.
Advertisers or hackers can find even more about you: browsing history, credit rating, medical records, etc.
Buy for PC
€49.99
Or buy for Mac"
My previous screenshot was with Edge but The issue is the same with Chrome as you can see on the screensshot below.
2
I think it is an official AVG page and the link is: https://www.avg.com/fr-fr/antitrack#pc

 
Rakshith RajkumarRakshith Rajkumar (AVG)
Thank you for the explanation in English, Robert
Kindly check and confirm if you have activated the AVG AntiTrack.
So that we can provide you addition support to investigate in this matter.
Robert SerradimigniRobert Serradimigni
Thanks Rakshith,
Yes I had yet activated AVG AntiTrack as you can see on the two screenwhots below:
1
2
Rakshith RajkumarRakshith Rajkumar (AVG)
We'd suggest you to take advantage of our additional assistance to investigate further on this, by following the steps in the email that has been sent to you.
Robert SerradimigniRobert Serradimigni
Thanks Rakshith 
My problem is now solved with the help of AVG free remote assistance service.
Very kindly and efficiency service !
Robert SerradimigniRobert Serradimigni
Hello,
My issue was solved with the help of AVG free remote asistance service; in fact my AVG AntiTrack needed some tweaks.
But I have another question: Is it planed a date for the support of Edge ?
"Santhosh Pannerselvam (AVG)
Hi Robert,
We are here to help.
Could you mention the version of the Edge browser?
The latest version of the Edge browser currently doesn't support the AVG AntiTrack. This could be the reason for the website not being detected by AVG.
Thank you for understanding."
Dinesh KrishnanDinesh Krishnan (Foundever)
The concerned team is already aware of it & it would be available for Edge in the upcoming updates. Thank you for your understanding in advance!
This was selected as the best answer
Robert SerradimigniRobert Serradimigni
Thanks Dinesh.
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