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Billy TernetBilly Ternet 

transferring my subscription from my old computer to my new one

I renewed my subscription on 11-16-2020.  since then my computer crashed and I had to buy a new one.  How or can I transfer my subscription from my old computer to my new one.  Or do I need to cancel my present one and presubscribe.  I don't want to have to pay twice. 
Best Answer chosen by Billy Ternet
Rakshith RajkumarRakshith Rajkumar (AVG)
Hi Penny,

We will help you in this.
You don't have to pay again.
You can just have to reinstall your subscription in your new device.
I have sent you an email with the instructions to install and activate.
Please check your inbox/spam for the email & revert to us for further queries.

All Answers

Rakshith RajkumarRakshith Rajkumar (AVG)
Hi Penny,

We will help you in this.
You don't have to pay again.
You can just have to reinstall your subscription in your new device.
I have sent you an email with the instructions to install and activate.
Please check your inbox/spam for the email & revert to us for further queries.
This was selected as the best answer
Billy TernetBilly Ternet
the Installing avg or activating avg. I don't want to to a tuneup just reinstall what i have.
Billy TernetBilly Ternet
do I return to the home page and  chose window's since that is what I have now.  this is all new to me so be patient.
Rakshith RajkumarRakshith Rajkumar (AVG)
Let us know if you need assistance with the installation.
We are glad to provide you.
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