Good evening Is there a possibility that avg internet security does not allow the wifi extender device to connect to the internet? I would really appreciate if you can help.
We're glad to look into this & help you. If you suspect that AVG is causing the issue, you can disable AVG protection temporarily to check.
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maria christoforou
Ηι, thanks a lot for your prompt reply. Finally I've managed to connect the device to the internet, by turning off all my appliances that are connected to my email a/c (which is secured by AVG) and using a smartphone which was connected to an email not secured by AVG.
Thanks again for your reply and efforts to help me. Kind regards, Maria
Thank you for updating the status. If you need further assistance or if the issue recurs, please don't hesitate to contact us. We'd be glad to assist you. Have a great day!
We're glad to look into this & help you.
If you suspect that AVG is causing the issue, you can disable AVG protection temporarily to check.
All Answers
We're glad to look into this & help you.
If you suspect that AVG is causing the issue, you can disable AVG protection temporarily to check.
Finally I've managed to connect the device to the internet, by turning off all my appliances that are connected to my email a/c (which is secured by AVG) and using a smartphone which was connected to an email not secured by AVG.
Thanks again for your reply and efforts to help me.
Kind regards,
Maria
Thank you for updating the status.
If you need further assistance or if the issue recurs, please don't hesitate to contact us.
We'd be glad to assist you. Have a great day!
Let us know, if you need further help.