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Roger JonesRoger Jones 

AVG AntiTrack Keeps Turning Itself Off

AVG AntiTrack System Privacy turns off when I restart my computer. It doesn't warn me after restart but if I I open the AntiTrack interface, SYSTEM PRIVACY is orange, When I click on that "Keep what I do on my computer private" is off. Others seem to be experiencing this as well. Do you have a fix for this yet? 
Midhun AloorMidhun Aloor (Foundever)

Hello Roger,

We'll certainly look into this & help you.
Please share us the screenshot of the message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
Roger JonesRoger Jones
Hi - I was unable to post the screenshots using your pic icon. The pic pop up widow is all gray out when It opens. I did one imgur containing the 2 screenshots you wanted. If you are unable to open them we'll have to make other arrangements. ps -  The "Keep what I do on my computer private" seems to be shutting itself at randon in addition to restarts. Thank You https://imgur.com/a/6paxfST
Balasubramanian SBalasubramanian S (Avast) 
Roger, we realize the situation with the privacy component.
Let us reinstall the program and check the status.
We have sent an email instruction to perform the reinstallation.
Please revert to our email and update the status.
Thank you.
Roger JonesRoger Jones
Hi - I followed the instructions on Uninstalling AVG AntiTrack, Restarting my Laptop, and Reinstalling the program. It doesn't seem to be shutting off on Restart because I check it. After several hours I go back and look and at some point it does still turn off. When "Keep what I do on my computer private" turns off by itself there is a yellow bubble that says "Changed" next to the on/off swith. If I turn it off myself that bubble doesn't come up on the interface. I don't know what else to try. If you want me to do the Fubar or remote control things to diagnose the problem just let me know. Thank you https://imgur.com/a/6bxwUH6
Dinesh KrishnanDinesh Krishnan (Foundever)
Appreciate your efforts in working towards fixing the issue, Roger.
An email including the steps to take advantage of our remote assistance has been sent to you.
John ValandinghamJohn Valandingham
Same thing happens to me. System Privacy keeps shutting off , I'll put it back on and latter I'll check and it's off again. Might as well not to bother re newing Anti Track,
Veeramani SivakumarVeeramani Sivakumar (Sitel)
Hello John, 

You can find answer to your question together with your another post here https://support.avg.com/answers?id=9065p000000Pxud

Please try keep whole conversation in one question/thread to speed up resolution. Thank you.
Robert SirkleRobert Sirkle
Using group policy editor, go to computer configuration>administrative templates>windows components>data collection and preview builds>disable telemetry. Enable and set to 0.
 
Veeramani SivakumarVeeramani Sivakumar (Sitel)
Hello Robert, 

From your message, we are not sure what you are referring. Could you please explain your request in own separate post? So, we can check the account and help you further with it. Thank you. 
Robert SirkleRobert Sirkle
I just gave you the answer to the problem about computer privacy being shut off by antitrack. windows telemetry is causing the problem.

Using group policy editor, go to computer configuration>administrative templates>windows components>data collection and preview builds>disable telemetry. Enable and set to 0.
 
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