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jonh smithjonh smith 

Cancel the free package

I order you to cancel my subscription before the 3rd of June (before the free package ends).
Best Answer chosen by jonh smith
Nisha SivakumarNisha Sivakumar (Avast)
Hello John,

As we informed earlier, We couldn't locate any trial/paid subscription under the email address you used to contact us here.
We have sent an email requesting more details to find your AVG subscription.
Please check and revert us back to us.

All Answers

Sreenu YadavalliSreenu Yadavalli (Avast)
Hello John,

We are glad to help you.
To locate the free subscription, please mention the valid email address registered with AVG.
Thank you.
 
jonh smithjonh smith
please answer me.
 
Nisha SivakumarNisha Sivakumar (Avast)
Hello John,

As we informed earlier, We couldn't locate any trial/paid subscription under the email address you used to contact us here.
We have sent an email requesting more details to find your AVG subscription.
Please check and revert us back to us.
This was selected as the best answer
jonh smithjonh smith
@gmail.com
Nisha SivakumarNisha Sivakumar (Avast)
Thank you for the email address, John.
Unfortunately, we couldn't find any trial subscription under the email address.
It isn't recommended to share personal info over this public post.
Please reply to the email with all the possible details.
jonh smithjonh smith
Can I give you my debit card number that I used to subscrive?
 
jonh smithjonh smith
It is the only way to cancel !!!!
 
jonh smithjonh smith
Please, answer me
 
Sreenu YadavalliSreenu Yadavalli (Avast)
Hi John,

We are glad to help you.
We have sent you an email asking for a few details and please reply to that email.
Thank you.
jonh smithjonh smith
My last four digits of your credit card are: 3773
Name of the card holder: José Pereira
Date of transaction: June 4 (2021)
Amount debited (with currency): 49.99 € (euro)

Please, cancel.
jonh smithjonh smith
Yes, I want to cancel the service and receive a refund. I can only thank you for everything.
 
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