We're glad to look into this & help you. Initially, please clarify whether this happens in a specific browser or irrespective of browsers & whether you use any VPN service. Also, let us know the version of AVG that is installed on your computer (Open AVG - Menu - About). Meanwhile, please disable Web Shield individually to check if it helps (Open AVG - Web & Email - Click on toggle bar in Web shield to disable it temporarily).
We're glad to look into this & help you. Initially, please clarify whether this happens in a specific browser or irrespective of browsers & whether you use any VPN service. Also, let us know the version of AVG that is installed on your computer (Open AVG - Menu - About). Meanwhile, please disable Web Shield individually to check if it helps (Open AVG - Web & Email - Click on toggle bar in Web shield to disable it temporarily).
This was selected as the best answer
Ken Seddon
Hi. Thanks for responding so quickly. here is the info you asked for. SOFTWARE VER. 22.10.3258 (build 22.10.7633.752) VIRUS VER. 221123-4 Number of Definitions 25,790,546 UI Ver. 1.0.685 I am using CHROME Version 107.0.5304.107 I do not have the problem when I use FIREFOX BROWSER. I did try what you suggested and it worked. That is why I know it is a problem with AVG. Hope this info helps.
We're glad to look into this & help you.
Initially, please clarify whether this happens in a specific browser or irrespective of browsers & whether you use any VPN service.
Also, let us know the version of AVG that is installed on your computer (Open AVG - Menu - About).
Meanwhile, please disable Web Shield individually to check if it helps (Open AVG - Web & Email - Click on toggle bar in Web shield to disable it temporarily).
All Answers
We're glad to look into this & help you.
Initially, please clarify whether this happens in a specific browser or irrespective of browsers & whether you use any VPN service.
Also, let us know the version of AVG that is installed on your computer (Open AVG - Menu - About).
Meanwhile, please disable Web Shield individually to check if it helps (Open AVG - Web & Email - Click on toggle bar in Web shield to disable it temporarily).
here is the info you asked for.
SOFTWARE VER. 22.10.3258 (build 22.10.7633.752)
VIRUS VER. 221123-4
Number of Definitions 25,790,546
UI Ver. 1.0.685
I am using CHROME Version 107.0.5304.107
I do not have the problem when I use FIREFOX BROWSER.
I did try what you suggested and it worked. That is why I know it is a problem with AVG.
Hope this info helps.
I apologize for the inconvenience. I would request you to follow the steps in this article to check on the issue:
https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-upgrade-avg-internet-security&q=how+to+troubleshoot+issues+after+upgrade+to+the+latest+avg+antivirus+product&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-upgrade-avg-internet-security&q=how+to+troubleshoot+issues+after+upgrade+to+the+latest+avg+antivirus+product&supportType=home)
After the installation, please reset your browser https://support.avg.com/SupportArticleView?l=en&urlName=avg-reset-browser&q=reset+browser (https://support.avg.com/SupportArticleView?l=en&urlName=avg-reset-browser&q=reset+browser) once and restart your computer. Check if that fixes the issue, if not please contact us to assist further.
Thank you.