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ShowAll Questionssorted byRecent Activity
Ari KorhonenAri Korhonen 

Update problem

Every time the virus definitions update there is a significant chance that at least one of the shields will turn itself off. The only indication is the orange exclamation circle over the notification tray icon. How can I solve this?                                                                               

Thanks.                                                                                                         
Delli GaneshDelli Ganesh (Foundever)
Hello Ari.
Thank you for contacting AVG Community Support.
We are sorry for the inconvenience caused.
We will check and help you.
Let us repair AVG Internet Security once and restart the device.
Please use the below article to repair AVG :
https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Then, check whether you can update virus definitions on the AVG program. We look forward to your response. 
 
Ari KorhonenAri Korhonen

Thank you Delli, for now it seems fine and will look forward.
 
Lathika RavindraLathika Ravindra (Avast)
Thank you for writing us back, Ari.
We are glad that your issue has been resolved. 
If you need any further assistance, please feel free to contact us. We are always happy to help you. 
Thank you.
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