Hello David, We apologize for the inconvenience. To assist you better, could you please send us the screenshot of the message you received from Facebook message? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot Thank you.
Your Computer Needs to Be Cleaned It looks like your computer is being affected by malware. We’ll help you fix the problem to keep your account secure and prevent malware from spreading to friends. Malware is software that tries to steal personal information and causes problems when you use Facebook. Clicking or sharing links that contain spam can give your computer malware. Get Started
Hello David, Thank you for the message. If there is any malware in your computer, AVG will automatically detect and delete it. So, you do not have to worry about this message, you can ignore this. If you still suspect there is any malware in your computer, you can run a whole system scan using AVG and check for threats. Thank you.
I am having the same issue. I cannot access Facebook via Chrome anymore. I get the same pop-up. If I click to go further, it insists that I download Facebook/Kaspersky software. Obviously malware or at least some sort of scam. AVG finds nothing. I have tried using multiple other cleaners, with no success. I can access Facebook via IE, but even so, that pop-up did happen once. HELP!!!
Hello Laurel, I'm sorry to hear about this. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the Facebook login. Best regards, Alok.