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Linda AdamsLinda Adams 

Error ode 0xC0070652

Not sure if I have a virus thats bloking AVG but this is whats happening.
AVG will load but will fail to update due to another installation process that has not been completed.
In another screen I am given an option to restart my pc or cancel for an update which fails to install.
This sreen will always pop up at every boot no matter how many attempts I have made.

If I try to unistall AVG it will give me error code 0x0070652
Error message : Another installation is already in proess. Complete that installation before proeeding with install.
Additional message : MSI Engine : Failed to initialize package.
Context : Initialization

Any ideas on how to fix this?
Thanks in advance
AvinashAvinash (Avast) 
Hello Linda.
Sorry to know about the inconvenience caused. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download the remover tool, please click on this link: http://www.avg.com/utilities .

Once you uninstall AVG completely, please follow the steps in this article http://avgread.me/1cvJ6DX to download and install AVG again.
Please contact us back should you need any further assistance. Thank you.
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