Not sure if I have a virus thats bloking AVG but this is whats happening. AVG will load but will fail to update due to another installation process that has not been completed. In another screen I am given an option to restart my pc or cancel for an update which fails to install. This sreen will always pop up at every boot no matter how many attempts I have made.
If I try to unistall AVG it will give me error code 0x0070652 Error message : Another installation is already in proess. Complete that installation before proeeding with install. Additional message : MSI Engine : Failed to initialize package. Context : Initialization
Hello Linda. Sorry to know about the inconvenience caused. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
Once you uninstall AVG completely, please follow the steps in this article http://avgread.me/1cvJ6DX to download and install AVG again. Please contact us back should you need any further assistance. Thank you.
Sorry to know about the inconvenience caused. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities .
Once you uninstall AVG completely, please follow the steps in this article http://avgread.me/1cvJ6DX to download and install AVG again.
Please contact us back should you need any further assistance. Thank you.